In our comparison of Avaya UCaaS vs. Vonage, Vonage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.
The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
The product does not work with any telecom provider, limiting its compatibility.
Magnificent app, highly recommended.
We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.
No issues so far. We love it!
The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.
Easy-to-use interface complemented by readily available documentation.
A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
Regularly updates and has a nice layout.
Poor call quality at times
The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.
The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
The product does not work with any telecom provider, limiting its compatibility.
The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.
Easy-to-use interface complemented by readily available documentation.
A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
Magnificent app, highly recommended.
We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.
No issues so far. We love it!
Regularly updates and has a nice layout.
Poor call quality at times
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In our rating and review comparison of Avaya UCaaS vs. Vonage, Vonage has 70 user reviews and Avaya UCaaS has 23. The average star rating for Vonage is 4.38 while Avaya UCaaS has an average rating of 4.26. Vonage has more positive reviews than Avaya UCaaS. Comparing Avaya UCaaS vs. Vonage reviews, Vonage has stronger overall reviews.
Avaya UCaaS vs. Vonage both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Customer Relationship Management (CRM) Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service, Supported Technologies. In our feature comparison of Avaya UCaaS vs. Vonage, Vonage offers more of the most popular features and tools than Avaya UCaaS.
In our pricing comparison of Avaya UCaaS vs. Vonage, Vonage's pricing starts at $14.99/month and is more affordable compared to Vonage's starting cost of $14.99/month.
Our comparison of Avaya UCaaS vs. Vonage shows that Vonage scores higher in usability for ease of use, learning curve, setup & support. Avaya UCaaS scores higher in meets requirements, quality of support, ease of admin, but Vonage has the best scores overall for system usability.
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