In our comparison of Avaya UCaaS vs. Fuze, Fuze is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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* Vendor does not share prices.
The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.
The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
The product does not work with any telecom provider, limiting its compatibility.
Fuze is an excellent application that facilitates instant messaging, text communication, and web-based interactions for employees. The added advantage of a free mobile app for calls and texts further enhances its appeal.
The platform ensures a seamless and efficient experience, particularly for users on Apple devices.
While the iOS experience shines, the Android app falls short in terms of notifications. There is a need for improvement we experienced issues with notification functionality.
The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.
Easy-to-use interface complemented by readily available documentation.
A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
This system is generally great. Using it every day to make countless calls is great and effective. If you’re thinking of disparate phone choices, this software is worth investing in.
When holding a conference, its ability to share screens is great. It is great and helpful for communication. It is a great time saver tool as it is useful in training, support, and troubleshooting.
Terrible client care service-inaccessible. Bugs are very common.
The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.
The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
The product does not work with any telecom provider, limiting its compatibility.
The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.
Easy-to-use interface complemented by readily available documentation.
A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.
Fuze is an excellent application that facilitates instant messaging, text communication, and web-based interactions for employees. The added advantage of a free mobile app for calls and texts further enhances its appeal.
The platform ensures a seamless and efficient experience, particularly for users on Apple devices.
While the iOS experience shines, the Android app falls short in terms of notifications. There is a need for improvement we experienced issues with notification functionality.
This system is generally great. Using it every day to make countless calls is great and effective. If you’re thinking of disparate phone choices, this software is worth investing in.
When holding a conference, its ability to share screens is great. It is great and helpful for communication. It is a great time saver tool as it is useful in training, support, and troubleshooting.
Terrible client care service-inaccessible. Bugs are very common.
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In our rating and review comparison of Avaya UCaaS vs. Fuze, Avaya UCaaS has 23 user reviews and Fuze has 38. The average star rating for Avaya UCaaS is 4.26 while Fuze has an average rating of 4.13. Avaya UCaaS has more positive reviews than Fuze. Comparing Avaya UCaaS vs. Fuze reviews, Avaya UCaaS has stronger overall reviews.
Avaya UCaaS vs. Fuze both offer a strong set of features and functionality including Conferencing Capabilities, Remote Support Features, Chat/IM Management, Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Collaboration Tools, Document Management, Systems/Administrative, Identity and Access Management (IAM), Password Management, Cybersecurity Features, Integration Options, Third-Party Integrations, Google Workspace, Compliance Accreditations, After-Sales Service. In our feature comparison of Avaya UCaaS vs. Fuze, Fuze offers more of the most popular features and tools than Avaya UCaaS.
In our pricing comparison of Avaya UCaaS vs. Fuze, Fuze's pricing starts at N/A/month and is more affordable compared to Fuze's starting cost of N/A/month.
Our comparison of Avaya UCaaS vs. Fuze shows that Fuze scores higher in usability for ease of use, meets requirements, setup & support, quality of support. Avaya UCaaS scores higher in learning curve, ease of admin, but Fuze has the best scores overall for system usability.
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