Arkadin vs. Switchvox Cloud: Which is Best? - Wheelhouse

Arkadin vs. Switchvox Cloud: Which is Best?

Arkadin vs. Switchvox Cloud Best Overall: Switchvox Cloud

In our comparison of Arkadin vs. Switchvox Cloud, Switchvox Cloud is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Arkadin Quick Info
WH Score:
8.4
Pricing Score:
8.1
Feature Score:
7.9
Usability Score:
7.8
Company Size:All Sizes
Platforms:
Switchvox Cloud Quick Info
WH Score:
8.8
Pricing Score:
8.7
Feature Score:
8.6
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

Arkadin Pricing
Price Range
Contact Us

* Vendor does not share prices.

Switchvox Cloud Pricing
Standard
$19.99
per user / per month
Premium
$28.99
per user / per month

Features

Arkadin Features
  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Webinars
  • Dial-In/Dial-Out Number
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID)
  • Screen Sharing
Switchvox Cloud Features
  • Audio Conferencing
  • Video Conferencing
  • Streaming
  • Webinars
  • Dial-In/Dial-Out Number
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
  • Direct Inward Dialing (DID)
  • Screen Sharing

Pros & Cons

Arkadin Pros & Cons
Pros
  • It operates smoothly even on low-end laptops, eliminating the need for additional software installations
  • The seamless integration with Microsoft Outlook further enhances its user-friendly experience.
Cons
  • We do have some issues
  • It lacks important features like sharing
  • Moreover, it is not easy to use software.
Switchvox Cloud Pros & Cons
Pros
  • Simple to use, has a familiar interface, and simple to regulate and configure.
Cons
  • Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory.

Reviews

Arkadin Reviews
Top Favorable Review
T
Tena
Reviewed on Jul 2, 2021

Its robust security measures instill confidence in discussing sensitive organizational matters. This software ensures our data remains secure and shields us from potential breaches or eavesdropping, which is a substantial advantage.

It operates smoothly even on low-end laptops, eliminating the need for additional software installations. The seamless integration with Microsoft Outlook further enhances its user-friendly experience.

It's relatively basic in terms of functionality.

Top Critical Review
Y
Yvonne
Reviewed on Jul 2, 2021

It is the best tool to conduct online meetings. The price is really very reasonable. It works best when you are not overloaded with the meetings.

We do have some issues. It lacks important features like sharing. Moreover, it is not easy to use software.

Switchvox Cloud Reviews
Top Favorable Review
B
Billy
Reviewed on Jul 2, 2021

After using numerous PBX brands, I finally concluded that the simplest PBX with great performance that you can get is Digium Switchvox.

Simple to use, has a familiar interface, and simple to regulate and configure.

Limited advanced actions in the software’s IVR menu

Top Critical Review
A
Ashley
Reviewed on Jul 2, 2021

It put our phone system online and lets you administer messages and calls from anyplace in the world.

It lets you to link to your phone online, ability to set up your out of office messages from your phone through your computer, forward, transfer and even park calls through the online app, ability to listen to your voicemail via the online app and see your corporation directory there too.

Staff are quite slow in adopting the online app, the system doesn’t always appear to have the power to keep private cell phone data, the online app is quite hard-some training is needed to understand the language in the system, how items are labelled, and the steps to accessing to, e.g., the staff directory

Alternatives

Arkadin Alternatives
Switchvox Cloud Alternatives
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Arkadin vs. Switchvox Cloud: Detailed Comparison

Arkadin vs. Switchvox Cloud Top Ratings & Reviews: Arkadin

In our rating and review comparison of Arkadin vs. Switchvox Cloud, Arkadin has 13 user reviews and Switchvox Cloud has 22. The average star rating for Arkadin is 4.30 while Switchvox Cloud has an average rating of 3.90. Arkadin has more positive reviews than Switchvox Cloud. Comparing Arkadin vs. Switchvox Cloud reviews, Arkadin has stronger overall reviews.

Arkadin vs. Switchvox Cloud Best Features & Functionality: Switchvox Cloud

Arkadin vs. Switchvox Cloud both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Third-Party Integrations, Microsoft 365, Compliance Accreditations, Systems/Administrative, Sync/Refresh, Cybersecurity Features, Disaster Recovery, After-Sales Service. In our feature comparison of Arkadin vs. Switchvox Cloud, Switchvox Cloud offers more of the most popular features and tools than Arkadin.

Arkadin vs. Switchvox Cloud Best Pricing: Switchvox Cloud

In our pricing comparison of Arkadin vs. Switchvox Cloud, Switchvox Cloud's pricing starts at $19.99/month and is more affordable compared to Switchvox Cloud's starting cost of $19.99/month.

Arkadin vs. Switchvox Cloud Best Usability: Switchvox Cloud

Our comparison of Arkadin vs. Switchvox Cloud shows that Switchvox Cloud scores higher in usability for ease of use, meets requirements, learning curve, quality of support, ease of admin. Arkadin scores higher in setup & support, but Switchvox Cloud has the best scores overall for system usability.

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