Alliance Phones vs. VirtualPBX: Which is Best?

Alliance Phones vs. VirtualPBX: Which is Best?

Alliance Phones vs. VirtualPBX Best Overall: VirtualPBX

In our comparison of Alliance Phones vs. VirtualPBX, VirtualPBX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Alliance Phones Quick Info
WH Score:
7.9
Pricing Score:
7.8
Feature Score:
8.3
Usability Score:
7.1
Company Size:Small Business, Mid Market
Platforms:
VirtualPBX Quick Info
WH Score:
8.9
Pricing Score:
8.3
Feature Score:
8.1
Usability Score:
8.6
Company Size:All Sizes
Platforms:

Pricing

Alliance Phones Pricing

N/A

VirtualPBX Pricing

N/A

Features

Alliance Phones Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Local Minutes
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
  • Caller ID
VirtualPBX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Toll-Free Numbers
  • Local Minutes
  • Softphone
  • IP Fax
  • PBX
  • Paging
  • Direct Inward Dialing (DID)
  • Direct Outward Dialing (DOD)
  • Caller ID

Pros & Cons

Alliance Phones Pros & Cons
Pros
  • Before deciding to switch to Alliance Phones we were facing a lot of problems with our previous phone system
  • The provider asked us to change the router as we were suffering from poor voice quality and call-droppings
  • At that point, we decided to change our services and go for Alliance Phones
  • Their team worked exclusively and quickly to solve our issues within 2 minutes
  • They did something with our existing router telling us about an option being there
  • Since then, we didn’t face any kind of issues though we didn’t install or change anything in our office
  • Thank you!.
Cons
  • Though I know it takes at least 10 working days for transferring phone numbers from one service provider to another, I want this to be doine asap.
VirtualPBX Pros & Cons
Pros
  • Excellent customer service, numerous features available.
Cons
  • Somewhat perplexing.

Reviews

Alliance Phones Reviews
Top Favorable Review
D
Debbie
Reviewed on Jul 2, 2021

Before deciding to switch to Alliance Phones we were facing a lot of problems with our previous phone system. The provider asked us to change the router as we were suffering from poor voice quality and call-droppings. At that point, we decided to change our services and go for Alliance Phones. Their team worked exclusively and quickly to solve our issues within 2 minutes. They did something with our existing router telling us about an option being there. Since then, we didn’t face any kind of issues though we didn’t install or change anything in our office. Thank you!

Though I know it takes at least 10 working days for transferring phone numbers from one service provider to another, I want this to be doine asap.

Top Critical Review
D
Debbie
Reviewed on Jul 2, 2021

Before deciding to switch to Alliance Phones we were facing a lot of problems with our previous phone system. The provider asked us to change the router as we were suffering from poor voice quality and call-droppings. At that point, we decided to change our services and go for Alliance Phones. Their team worked exclusively and quickly to solve our issues within 2 minutes. They did something with our existing router telling us about an option being there. Since then, we didn’t face any kind of issues though we didn’t install or change anything in our office. Thank you!

Though I know it takes at least 10 working days for transferring phone numbers from one service provider to another, I want this to be doine asap.

VirtualPBX Reviews
Top Favorable Review
O
Oleta
Reviewed on Jul 2, 2021

I have worked with VirtualPBX for approx. 10 years. I initially got perplexed being new to such a type of service but thanks to the customer service, I was able to pick up quickly.

Excellent customer service, numerous features available

Quite perplexing initially to get things ported

Top Critical Review
R
Roberto
Reviewed on Jul 2, 2021

Port in Toll free number to present system.

Simpler to use, helpful customer service.

Somewhat perplexing

Alternatives

Alliance Phones Alternatives
VirtualPBX Alternatives
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Alliance Phones vs. VirtualPBX: Detailed Comparison

Alliance Phones vs. VirtualPBX Top Ratings & Reviews: VirtualPBX

In our rating and review comparison of Alliance Phones vs. VirtualPBX, VirtualPBX has 17 user reviews and Alliance Phones has 2. The average star rating for VirtualPBX is 4.94 while Alliance Phones has an average rating of 4.5. VirtualPBX has more positive reviews than Alliance Phones. Comparing Alliance Phones vs. VirtualPBX reviews, VirtualPBX has stronger overall reviews.

Alliance Phones vs. VirtualPBX Best Features & Functionality: Alliance Phones

Alliance Phones vs. VirtualPBX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, File Management, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service. In our feature comparison of Alliance Phones vs. VirtualPBX, Alliance Phones offers more of the most popular features and tools than VirtualPBX.

Alliance Phones vs. VirtualPBX Best Pricing: VirtualPBX

In our pricing comparison of Alliance Phones vs. VirtualPBX, VirtualPBX's pricing starts at 0/month and is more affordable compared to VirtualPBX's starting cost of 0/month.

Alliance Phones vs. VirtualPBX Best Usability: VirtualPBX

Our comparison of Alliance Phones vs. VirtualPBX shows that VirtualPBX scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. Alliance Phones scores higher in , but VirtualPBX has the best scores overall for system usability.

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