In our comparison of Alcatel-Lucent OmniPCX Office vs. GoToConnect, GoToConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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The product is being used for telephony services in our office, providing us with efficient communication solutions."
I appreciate the stability of the product, as it operates without any downtime after being set up and running.
A drawback is that some parts of the product are not available locally and can only be obtained through partners.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
The product is being used for telephony services in our office, providing us with efficient communication solutions."
I appreciate the stability of the product, as it operates without any downtime after being set up and running.
A drawback is that some parts of the product are not available locally and can only be obtained through partners.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
The product is being used for telephony services in our office, providing us with efficient communication solutions."
I appreciate the stability of the product, as it operates without any downtime after being set up and running.
A drawback is that some parts of the product are not available locally and can only be obtained through partners.
The product is being used for telephony services in our office, providing us with efficient communication solutions."
I appreciate the stability of the product, as it operates without any downtime after being set up and running.
A drawback is that some parts of the product are not available locally and can only be obtained through partners.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
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In our rating and review comparison of Alcatel-Lucent OmniPCX Office vs. GoToConnect, GoToConnect has 36 user reviews and Alcatel-Lucent OmniPCX Office has 2. The average star rating for GoToConnect is 4.44 while Alcatel-Lucent OmniPCX Office has an average rating of 3.5. GoToConnect has more positive reviews than Alcatel-Lucent OmniPCX Office. Comparing Alcatel-Lucent OmniPCX Office vs. GoToConnect reviews, GoToConnect has stronger overall reviews.
Alcatel-Lucent OmniPCX Office vs. GoToConnect both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Chat/IM Management, Conferencing Capabilities, Drag-and-Drop Builders/Designers, Supported Channels, Remote Support Features, Enhancements & Personalization, Collaboration Tools, Appointments/Scheduling, Third-Party Integrations, Microsoft 365, Google Workspace, Adobe, Zoho, Systems/Administrative, Identity and Access Management (IAM). In our feature comparison of Alcatel-Lucent OmniPCX Office vs. GoToConnect, GoToConnect offers more of the most popular features and tools than Alcatel-Lucent OmniPCX Office.
In our pricing comparison of Alcatel-Lucent OmniPCX Office vs. GoToConnect, GoToConnect's pricing starts at $27/month and is more affordable compared to GoToConnect's starting cost of $27/month.
Our comparison of Alcatel-Lucent OmniPCX Office vs. GoToConnect shows that GoToConnect scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. Alcatel-Lucent OmniPCX Office scores higher in meets requirements, but GoToConnect has the best scores overall for system usability.
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