Adobe Connect vs. Avaya UCaaS: Which is Best?

Adobe Connect vs. Avaya UCaaS: Which is Best?

Adobe Connect vs. Avaya UCaaS Best Overall: Adobe Connect

In our comparison of Adobe Connect vs. Avaya UCaaS, Adobe Connect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Adobe Connect Quick Info
WH Score:
8.7
Pricing Score:
8.1
Feature Score:
7.9
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Avaya UCaaS Quick Info
WH Score:
8.5
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
7.7
Company Size:All Sizes
Platforms:

Pricing

Adobe Connect Pricing
Small Meetings
Free
per host / per month
Meetings
$50
per host / per month
Webinars & Learning
$130
per host / per month
Avaya UCaaS Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

Adobe Connect Features
  • Video Conferencing
  • Split Meeting Rooms
  • Persistent Meeting Rooms
  • Meeting Invitations
  • Meeting Link
  • Dial-In/Dial-Out Number
  • Q&A
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax
Avaya UCaaS Features
  • Video Conferencing
  • Split Meeting Rooms
  • Persistent Meeting Rooms
  • Meeting Invitations
  • Meeting Link
  • Dial-In/Dial-Out Number
  • Q&A
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • IP Fax

Pros & Cons

Adobe Connect Pros & Cons
Pros
  • Navigation is easy and the use is convenient
  • The ease of use is the hallmark of this software
  • For a meeting with more than forty participants, it works well.
Cons
  • Awful recording quality, it is impossible to send bulky files, and chatting is interfered with easily.
Avaya UCaaS Pros & Cons
Pros
  • The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.
Cons
  • A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.

Reviews

Adobe Connect Reviews
Top Favorable Review
D
David
Reviewed on Jul 2, 2021

Navigation is easy and the use is convenient. The ease of use is the hallmark of this software. For a meeting with more than forty participants, it works well.

No cons as it works great. Sometimes a restart is needed to do the work.

Top Critical Review
M
Mike
Reviewed on Jul 2, 2021

Adobe Connect for video sessions, recording meetings and watching other user’s screens is possible, and it has modern interface, chat features, etc.

Awful recording quality, it is impossible to send bulky files, and chatting is interfered with easily.

Avaya UCaaS Reviews
Top Favorable Review
S
Susanna
Reviewed on Jul 2, 2021

The product effectively addresses the need for remote communication, enabling me to connect with customers from the comfort of my home. However, the limitation in telecom provider compatibility remains an area for improvement.

The ability to call customers and answer their calls using my office extension from anywhere, including home, is a standout feature.

The product does not work with any telecom provider, limiting its compatibility.

Top Critical Review
A
Anna
Reviewed on Jul 2, 2021

The product successfully addresses the challenge of user interface complexity, providing a straightforward experience for new users.

Easy-to-use interface complemented by readily available documentation.

A concern arises with the availability of new features and software updates, particularly in addressing compatibility issues.

Alternatives

Adobe Connect Alternatives
Avaya UCaaS Alternatives
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Adobe Connect vs. Avaya UCaaS: Detailed Comparison

Adobe Connect vs. Avaya UCaaS Top Ratings & Reviews: Adobe Connect

In our rating and review comparison of Adobe Connect vs. Avaya UCaaS, Adobe Connect has 137 user reviews and Avaya UCaaS has 23. The average star rating for Adobe Connect is 4.50 while Avaya UCaaS has an average rating of 4.26. Adobe Connect has more positive reviews than Avaya UCaaS. Comparing Adobe Connect vs. Avaya UCaaS reviews, Adobe Connect has stronger overall reviews.

Adobe Connect vs. Avaya UCaaS Best Features & Functionality: Avaya UCaaS

Adobe Connect vs. Avaya UCaaS both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Presenter Controls, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Customizable Items, Contact Management, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Sync/Refresh, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service, Supported Technologies. In our feature comparison of Adobe Connect vs. Avaya UCaaS, Avaya UCaaS offers more of the most popular features and tools than Adobe Connect.

Adobe Connect vs. Avaya UCaaS Best Pricing: Avaya UCaaS

In our pricing comparison of Adobe Connect vs. Avaya UCaaS, Avaya UCaaS's pricing starts at N/A/month and is more affordable compared to Avaya UCaaS's starting cost of N/A/month.

Adobe Connect vs. Avaya UCaaS Best Usability: Adobe Connect

Our comparison of Adobe Connect vs. Avaya UCaaS shows that Adobe Connect scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. Avaya UCaaS scores higher in meets requirements, but Adobe Connect has the best scores overall for system usability.

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