In our comparison of GoToConnect vs. Ooma Enterprise, GoToConnect is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
Their customer service stands out as a shining example of what Nordstrom-level service means. Any minor issues we encountered were swiftly addressed by their responsive support team. The sound quality of our calls has consistently met our expectations.
The sound quality provided by Ooma's service is impeccable, ensuring clear and reliable communication.
None
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
Inexpensive, Ooma helps in keeping costs at a low level in my small business when I’m monitoring recurring costs.
I had to pay more to acquire the premium service, majority of the other corporations have services that must be bought from Ooma.
Voice quality is good and can be set up easily but has a learning curve.
Billing is not correct, customer service is not responsive, blocking spam callers feature is missing. Sheer wastage of time and money.
We lately switched to Jive and left all, the issues of call dropping and voice disturbance far behind. My favorite of all the things is their customer service. Every time I spoke to them, they are very supportive and friendly. They let you know what to do in such a simple way which saves you a lot of time.
I don't have any cons.
Their customer service stands out as a shining example of what Nordstrom-level service means. Any minor issues we encountered were swiftly addressed by their responsive support team. The sound quality of our calls has consistently met our expectations.
The sound quality provided by Ooma's service is impeccable, ensuring clear and reliable communication.
None
Inexpensive, Ooma helps in keeping costs at a low level in my small business when I’m monitoring recurring costs.
I had to pay more to acquire the premium service, majority of the other corporations have services that must be bought from Ooma.
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In our rating and review comparison of GoToConnect vs. Ooma Enterprise, GoToConnect has 36 user reviews and Ooma Enterprise has 66. The average star rating for GoToConnect is 4.44 while Ooma Enterprise has an average rating of 4.30. GoToConnect has more positive reviews than Ooma Enterprise. Comparing GoToConnect vs. Ooma Enterprise reviews, GoToConnect has stronger overall reviews.
GoToConnect vs. Ooma Enterprise both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Language & Speech, Conferencing Capabilities, Drag-and-Drop Builders/Designers, Supported Channels, Collaboration Tools, Customizable Items, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Cybersecurity Features, After-Sales Service. In our feature comparison of GoToConnect vs. Ooma Enterprise, Ooma Enterprise offers more of the most popular features and tools than GoToConnect.
In our pricing comparison of GoToConnect vs. Ooma Enterprise, GoToConnect's pricing starts at $27/month and is more affordable compared to Ooma Enterprise's starting cost of $19.99/month.
Our comparison of GoToConnect vs. Ooma Enterprise shows that GoToConnect scores higher in usability for ease of use, meets requirements, learning curve, quality of support, ease of admin. Ooma Enterprise scores higher in setup & support, but GoToConnect has the best scores overall for system usability.
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