In our comparison of 8x8 X Series vs. FortiVoice, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
I have had a positive experience using the application. It is easy to use, both at work and at home, and I can forward calls to my cell phone without any problems.
Easy to use and call forwarding
Customer support wasn't responsive once
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
The tool provides secure communication and helps prevent unauthorized access.
There are other tools available in the market that offer similar security features.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
I have had a positive experience using the application. It is easy to use, both at work and at home, and I can forward calls to my cell phone without any problems.
Easy to use and call forwarding
Customer support wasn't responsive once
The tool provides secure communication and helps prevent unauthorized access.
There are other tools available in the market that offer similar security features.
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In our rating and review comparison of 8x8 X Series vs. FortiVoice, FortiVoice has 5 user reviews and 8x8 X Series has 74. The average star rating for FortiVoice is 4.8 while 8x8 X Series has an average rating of 3.77. FortiVoice has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. FortiVoice reviews, FortiVoice has stronger overall reviews.
8x8 X Series vs. FortiVoice both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service, Supported Technologies. In our feature comparison of 8x8 X Series vs. FortiVoice, 8x8 X Series offers more of the most popular features and tools than FortiVoice.
In our pricing comparison of 8x8 X Series vs. FortiVoice, FortiVoice's pricing starts at N/A/month and is more affordable compared to FortiVoice's starting cost of N/A/month.
Our comparison of 8x8 X Series vs. FortiVoice shows that FortiVoice scores higher in usability for ease of admin. 8x8 X Series scores higher in ease of use, meets requirements, learning curve, setup & support, quality of support, but FortiVoice has the best scores overall for system usability.
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