In our comparison of 8x8 X Series vs. BroadVoice Cloud PBX, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
I never met such a nice person as was on Broadvoice customer support center has. It was wonderful talking to her. She was patient, friendly and very very cooperative. I just recorded one query of mine and she came with resolution within a wink of an eye. I will receive two guest phones and one purchased phone in a few days, a tech will call me upon arrival. That's easy it is. I hope their service will be the same in the coming years as it is the biggest reason for their growth.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
The app itself is good which you can use on your phone or for forwarding office calls to your cell phone but when there’s an issue and you need to call the customer support, to your disappointment they behave miserably.
The customer support can not fix any problem and are very rude all the time. I hate their customer service.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
I never met such a nice person as was on Broadvoice customer support center has. It was wonderful talking to her. She was patient, friendly and very very cooperative. I just recorded one query of mine and she came with resolution within a wink of an eye. I will receive two guest phones and one purchased phone in a few days, a tech will call me upon arrival. That's easy it is. I hope their service will be the same in the coming years as it is the biggest reason for their growth.
The app itself is good which you can use on your phone or for forwarding office calls to your cell phone but when there’s an issue and you need to call the customer support, to your disappointment they behave miserably.
The customer support can not fix any problem and are very rude all the time. I hate their customer service.
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In our rating and review comparison of 8x8 X Series vs. BroadVoice Cloud PBX, BroadVoice Cloud PBX has 19 user reviews and 8x8 X Series has 74. The average star rating for BroadVoice Cloud PBX is 4.73 while 8x8 X Series has an average rating of 3.77. BroadVoice Cloud PBX has more positive reviews than 8x8 X Series. Comparing 8x8 X Series vs. BroadVoice Cloud PBX reviews, BroadVoice Cloud PBX has stronger overall reviews.
8x8 X Series vs. BroadVoice Cloud PBX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Language & Speech, Drag-and-Drop Builders/Designers, Document Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service, Automation Technologies. In our feature comparison of 8x8 X Series vs. BroadVoice Cloud PBX, 8x8 X Series offers more of the most popular features and tools than BroadVoice Cloud PBX.
In our pricing comparison of 8x8 X Series vs. BroadVoice Cloud PBX, BroadVoice Cloud PBX's pricing starts at $10/month and is more affordable compared to 8x8 X Series's starting cost of $24/month.
Our comparison of 8x8 X Series vs. BroadVoice Cloud PBX shows that 8x8 X Series scores higher in usability for learning curve, steup & support. BroadVoice Cloud PBX scores higher in ease of use, meets requirements, quality of support, ease of admin, but 8x8 X Series has the best scores overall for system usability.
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