In our comparison of 8x8 X Series vs. Alcatel-Lucent OmniPCX Office, 8x8 X Series is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
The product is being used for telephony services in our office, providing us with efficient communication solutions."
I appreciate the stability of the product, as it operates without any downtime after being set up and running.
A drawback is that some parts of the product are not available locally and can only be obtained through partners.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
The product is being used for telephony services in our office, providing us with efficient communication solutions."
I appreciate the stability of the product, as it operates without any downtime after being set up and running.
A drawback is that some parts of the product are not available locally and can only be obtained through partners.
But now, most of the issues we had between us, in the beginning, are resolved. I like the product and would definitely recommend it to users who want to adopt it.
I can receive business calls to my business number on my personal cell phone with the help of the IOS application. Thus allows me to leave my desk more frequently.
The most difficult part for us was the set-up process. It was a disaster. But the fault lies with both the parties. However, our company took almost three months to get everything settled down and start working.
This systems experience across the organization is bad despite using it to replace our physical phone lines. Its sound quality is awful and it crashes often.
Making international phone calls is possible as its app is great and helpful. You can interact in disparate formats as it has a phone service ad text chat option.
Terrible sound quality-too much noise in the background, the system crashes often, etc.
The product is being used for telephony services in our office, providing us with efficient communication solutions."
I appreciate the stability of the product, as it operates without any downtime after being set up and running.
A drawback is that some parts of the product are not available locally and can only be obtained through partners.
The product is being used for telephony services in our office, providing us with efficient communication solutions."
I appreciate the stability of the product, as it operates without any downtime after being set up and running.
A drawback is that some parts of the product are not available locally and can only be obtained through partners.
Add suggested to comparison
In our rating and review comparison of 8x8 X Series vs. Alcatel-Lucent OmniPCX Office, 8x8 X Series has 75 user reviews and Alcatel-Lucent OmniPCX Office has 2. The average star rating for 8x8 X Series is 3.72 while Alcatel-Lucent OmniPCX Office has an average rating of 3.5. 8x8 X Series has more positive reviews than Alcatel-Lucent OmniPCX Office. Comparing 8x8 X Series vs. Alcatel-Lucent OmniPCX Office reviews, 8x8 X Series has stronger overall reviews.
8x8 X Series vs. Alcatel-Lucent OmniPCX Office both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Remote Support Features, Chat/IM Management, Supported Channels, Enhancements & Personalization, Collaboration Tools, Supported Technologies, Language & Speech, Drag-and-Drop Builders/Designers, File Management, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Disaster Recovery, After-Sales Service. In our feature comparison of 8x8 X Series vs. Alcatel-Lucent OmniPCX Office, 8x8 X Series offers more of the most popular features and tools than Alcatel-Lucent OmniPCX Office.
In our pricing comparison of 8x8 X Series vs. Alcatel-Lucent OmniPCX Office, Alcatel-Lucent OmniPCX Office's pricing starts at N/A/month and is more affordable compared to Alcatel-Lucent OmniPCX Office's starting cost of N/A/month.
Our comparison of 8x8 X Series vs. Alcatel-Lucent OmniPCX Office shows that 8x8 X Series scores higher in usability for ease of use, learning curve, setup & support, quality of support. Alcatel-Lucent OmniPCX Office scores higher in meets requirements, ease of admin, but 8x8 X Series has the best scores overall for system usability.
Get your personalized recommendations now.
