Voice Over Internet Protocol (VoIP) technology allows us to make and receive calls using an internet connection. These cloud-based phone systems also provide video and chat communication tools to improve business collaborations by centralizing communication tools in one easy-to-use, affordable platform.
Cloud-based VoIP providers are becoming the most embraced business communication option for companies of all sizes. Landline and traditional on-site PBX systems are being phased out increasingly every year due to the vast benefits of VoIP, such as robust feature sets, cost-savings, and impressive productivity hikes.
Whether you have a small business or an international enterprise, a VoIP solution provider is on the market to fulfill your needs and improve your business communications with new features and efficiencies. Reading virtual phone system reviews from companies like yours can help you identify the best communication tools for your business.
The features offered by VoIP phone service providers are the tools that will help enhance your company's communications. While your business needs, users, and budget will all work together to help you choose the best VoIP phone services for your business, there is a list of core features offered by most phone system providers that you will want to make sure are included in whichever option you choose.
The core, must-have features of top VoIP companies looking for the best office phone system include:
- Call forwarding
- Number porting
- Call routing and transferring
- Call recording
- Voicemail
- Auto-attendant or virtual receptionist
- Mobile apps
- Integration capability with other business software
- Call conferencing
- Data and screen sharing
- User-friendly dashboards
- Reporting and analytics
- Video Conferencing
The top 10 business VoIP providers and best office phone systems, like RingCentral, 8x8, and Vonage Business Communications are definitely companies to watch for innovations and new feature offerings.
Using the best office phone system for your business can bring many benefits (for communication and otherwise) to your company, including:
- Enhanced communication, both internally and externally
- Increased collaboration opportunities
- Increased mobility and flexibility
- Improved efficiency and productivity
- Reduced costs
- Competitive advantage and profit opportunities
- Advanced reporting and analytics
VoIP solution providers are more affordable than PBX and provide companies with increased mobility and efficiency, so most new software implementations or upgrades are trending toward the cloud. Doing a business phone systems comparison and carefully reviewing the best VoIP pricing, features, and tools will help you understand your company's best office phone system. VoIP and virtual phone system reviews can also help your company know which functionality will benefit you most and help you plan for implementation.
5G is also positioned to upgrade speed and quality for VoIP products and should be considered in your business phone systems comparison. 5G will boast network speeds over twenty times faster than the current 4G technology. The upped speed and bandwidth also mean fewer dropped connections, higher quality, and the ability for more devices to work much more quickly simultaneously in a remote or voice-over IP office.
Your company's size (and projected growth) will undoubtedly influence which voice over IP phone company and the best office phone system will serve you best.
If you have a small company, you’ll need to look for a voice over IP company with tools and features aligned with growing your business that also fit into your budget. Hosted voice providers often offer customized packages for SMBs as well as VoIP deals for small companies.
As an enterprise, you’ll have more complex communication needs and will benefit from a more robust voice over IP platform with extensive features, integrations, and security options to support your larger teams in all the collaboration that’s needed to maintain relationships and continue building upon your large company. Any VoIP company you’re considering can provide a system demo to show how features work at scale for large corporations.
If you’re a mid-sized business, you should focus on VoIP solutions with a good combination of tools and features for the best value and scalability options to give your company more opportunities for improved communication and growth. A VoIP review of any systems you’re considering can be very useful in determining what other medium-sized companies like best and choose most often.
There are many excellent VoIP vendors in the marketplace with a wide array of plans and pricing options to accommodate the needs and budgets of all companies. With so many options, choosing the best VoIP system for your company can be tricky, but if you are thoughtful and prepared in your approach to implementing a new communication system, you can choose the best option for your business using our VoIP pricing considerations and comparison tools. Comparing VoIP packages, VoIP plans, and VoIP reviews will help you understand what you need and which Voice Over IP product will best suit your company.
