SureTel has a unique outlook on the VoIP market and it's one leading many businesses to significant savings. SureTel knows that customers don't use all of their phones, all of the time and they don't charge according to a user based model as a result. Instead they charge by active simultaneous calls. This means huge savings for any size business. As a matter of fact many SureTel customers save upwards of 60% monthly. SureTel also boasts robust features from voicemail-to-email to call recording.