6 reviews
WH Score

Zultys Overview

What is Zultys?

Zultys, founded in 2006, is one of the first companies to offer a true SIP-based PBX solution for businesses. The company invested heavily in research and development in order to deliver one of the most reliable, cutting-edge IP PBX solutions for SMBs. The Zultys MX platform is a high-performance, yet simple solution that can be deployed on-premise, virtually or on a cloud-based hosted platform. It combines the features of unified communications with contact center-centric functionality. Given the importance the company places on reliability, security and simplicity, the solution is feature-rich and simple to use.

Solution Features

  • Scalability: The Zultys solution does not involve huge upfront investments. Its pricing model is based on the features and number of users, so companies can start small and scale up as they grow. Similarly, features can be added or removed easily according to business requirements. The solution can support 40,000+ users across multiple locations.
  • Mobility: The Zultys mobile application integrates with smartphones. On-the-go employees can access their office phone and features seamlessly. IM, visual voicemail, office directory, presence and many more features can be used on mobile phones. The office phone network is essentially virtual, so employees can work from anywhere without any problems.
  • Presence and IM: Employees’ and colleagues’ availability is easily accessible. It is easy to know whether someone is in a meeting or out of the office. Quick messages can be sent using the secure instant messaging app.
  • Enterprise-ready: Though Zultys’ solution is tailored for small businesses, its features are on par with any of the PBX solutions designed for large enterprises.

The Zultys cloud solution is simple to set up and intuitive: businesses can start using it from day one.

Company:Zultys, Inc.

Zultys Recent Reviews

Reviewed on 26 October 2023

Reliable Outbound Calls

The call quality is consistently good, and the interface, while not exceptional, does the job effectively. Overall, it meets our communication needs.

  • I appreciate how this software excels in making outgoing calls to borrowers
  • It took me about two months to discover that having MXIE open on the dashboard is necessary to receive outbound calls, which was a bit frustrating

Reviewed on 19 October 2023

Intuitive Software

My experience with this software has been very positive. I'm a fan of the advanced control that the admin has over the level of control for various users. The auto dialing and call recording are also welcome benefits.

  • Call recording, auto dialer, permission control.
  • Multiple bugs when sending out texts.

Zultys Pricing

Zultys Unifed Communications
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Zultys Pricing Details

Zultys Key Features

Phone System Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Softphone
  • IP Fax
  • Paging
Call Management & Administration
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Queue
  • Call Barge
  • Call Whisper
  • Voicemail
  • Voicemail to Email
  • Automatic Call Distribution (ACD)
  • Presence Settings
  • Ring Groups
  • Operator
  • IVR
  • Auto Attendant
Call Routing Types
  • Skills-Based Routing
  • Queue-Based Routing
  • Priority-Based Routing
  • Time of Day Routing
  • Last Agent Routing
Zultys Features Details

Zultys Media


Zultys Wheelhouse Score

What is this?

The Average Wheelhouse score for the Phone Systems category is 8.2

Zultys Scores

  • Ease of Use
  • Meets Requirements
  • Quality of Support
  • Ease of Admin

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