Top TeamSupport Features

What are the Best TeamSupport Features?

Supported Channels

Chat/IM
SMS
Email

Chat/IM Management

Chatbots

Language & Speech

Translations

Cash Flow Management

Revenue Management

Inventory Management

Item Tracking & Traceability

Reporting & Analytics

Service Analytics
Dashboard
Chat Reports
Sentiment Analysis
Customer Satisfaction Rating (CSAT)
Trend Reports

Customizable Items

Custom Workflows
Custom Widgets
Custom Branding

Document Management

File Sharing
Contract Lifecycle Management

Portal Types

Customer/Client Portal

Systems/Administrative

Sandbox

Integration Options

APIs
SDKs

Third-Party Integrations

Twitter
Slack
Dropbox
MailChimp
Zapier

Helpdesk Features

Ticket Assign
Ticket Lifecycle Management

Compliance Accreditations

HIPAA
GDPR

After-Sales Service

Phone Support
Email Support
Chat Support
Technical Support
Product Guide/Manual

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Research & Articles

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