Pulseway
Pulseway
38 reviews
WH Score
8.9

Top Pulseway Features

What are the Best Pulseway Features?

Pulseway is a comprehensive Remote Monitoring and Management (RMM) solution that provides businesses with a wide range of features to manage their IT infrastructure efficiently. Some of the standout features offered by Pulseway include: 

  • Multi-Monitor Support: Manage multiple monitors simultaneously for enhanced productivity.
  • Switch Sessions: Seamlessly switch between different remote sessions for efficient multitasking.
  • Email and Phone Support: Access support through email and phone channels for prompt assistance.
  • Dashboard: Monitor and control all IT systems from a centralized dashboard for streamlined management.
  • Diagnostic Reports: Generate detailed reports to diagnose and troubleshoot issues effectively.
  • Authentication and Connection Reports: Gain insights into user authentication and connection activities.
  • Session Recording: Record remote sessions for auditing and training purposes.
  • System Diagnostics: Perform thorough system diagnostics for proactive maintenance and optimization.
  • Update/Patch Management: Keep systems up-to-date and secure by managing updates and patches remotely.
  • Remote Monitoring and Management (RMM): Monitor and manage IT infrastructure remotely for enhanced efficiency.
  • Role-Based Access Control (RBAC): Assign access privileges based on user roles for better security.
  • Single Sign-On (SSO) and Multi-Factor Authentication (MFA): Strengthen security with SSO and MFA features.
  • Session Management: Control and manage remote sessions for seamless collaboration.
  • File Sharing: Share files securely during remote sessions.
  • Anti-Ransomware, Device Control, and Device Isolation: Protect systems from ransomware attacks and exercise control over connected devices.
  • Screen Sharing and Screen Blanking: Collaborate effectively by sharing screens and maintaining privacy with screen blanking.
  • Session Transfer and Unattended Access: Transfer sessions to other agents and access unattended devices remotely.
  • Remote Wake, Screen Locking, and Idle Session Timeout: Wake devices remotely, lock screens, and set session timeouts for security and power management.
  • Session Shadowing and Remote Printing: Shadow sessions for assistance and print remotely from connected devices.
  • Multi-Session Handling and Remote Session Control: Manage multiple sessions simultaneously and have full control over remote sessions.
  • Customer Profiling, Data Security, and IP Filtering: Profile customers, ensure data security, and control IP access.
  • Threat Hunting, Endpoint Detection and Response (EDR): Proactively hunt for threats and detect/respond to endpoint security issues.
  • Notes, Clipboard, Screenshots: Utilize features like note-taking, clipboard sharing, and capturing screenshots.
  • Group Chat and Private Chat: Facilitate communication with group chat and enable private conversations. 

Remote Support Features
  • Screen Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Switch Users
  • Swap Screens
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Remote Wake
  • Idle Session Timeout
  • Lock On Disconnect
Systems/Administrative
  • Administrator Management
  • Centralized Console
  • System Diagnostics
  • Update/Patch Management
  • Remote Monitoring & Management (RMM)
Reporting & Analytics
  • Dashboard
  • Diagnostic Reports
  • Authentication Reports
  • Session Reports
  • Connection Reports
Recording
  • Session Recording
Chat/IM Management
  • Group Chat
  • Private Chat
Device Management
  • Device Discovery
  • Device Control
  • Device Isolation
  • Device Lifecycle Management
Collaboration Tools
  • Notes
  • Clipboard
  • Screenshots
File Management
  • File Sharing
  • File Transfers
Identity and Access Management (IAM)
  • Role Based Access Control (RBAC)
  • Single Sign-On (SSO)
  • Multi-Factor Authentication (MFA)
  • Session Management
Password Management
  • Password Strength Check
Third-Party Integrations
  • Bitdefender
Cybersecurity Features
  • Data Security
  • Endpoint Detection and Response (EDR)
  • Filtering
  • IP Black/White List
  • Threat Hunting
Cybersecurity Protection Types
  • Anti-Ransomware
After-Sales Service
  • Phone Support
  • Email Support
  • Chat Support
  • Web Support
  • Customer Onboarding
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