NinjaOne vs. Pulseway: Which is Best? - Wheelhouse

NinjaOne vs. Pulseway: Which is Best?

NinjaOne vs. Pulseway Best Overall: Pulseway

In our comparison of NinjaOne vs. Pulseway, Pulseway is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

NinjaOne Quick Info
WH Score:
8.5
Pricing Score:
7.6
Feature Score:
8.4
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Pulseway Quick Info
WH Score:
8.9
Pricing Score:
8.3
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

NinjaOne Pricing
Price Range
Contact Us

* Vendor does not share prices.

Pulseway Pricing
Pulseway RMM Software
$22
per month

Features

NinjaOne Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Switch Users
Pulseway Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Switch Users

Pros & Cons

NinjaOne Pros & Cons
Pros
  • None.
Cons
  • No spanish inclusion.
Pulseway Pros & Cons
Pros
  • Easy to deploy, remote management and budget friendly.
Cons
  • Limited reporting templates.

Reviews

NinjaOne Reviews
Top Favorable Review
P
Phyllis
Reviewed on Jul 2, 2021

I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.

None

Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,

the Sydney office is not responding to phone calls, SMS verification is not working.

Top Critical Review
C
Carolyn
Reviewed on Jul 2, 2021

With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.

Single panel, health status control and antivirus protection

No spanish inclusion

Pulseway Reviews
Top Favorable Review
S
Sidney
Reviewed on Jul 2, 2021

I've been using this product for many years. I initially used it just to remotely monitor servers. Since then, I've increased my usage of the platform to include monitoring workstations, which has helped improve my ability to manage patch installations for OS and third-party apps. Using the interface has been excellent and dependable as always. It is quite simple to install, configure, and deploy the software.

Easy to deploy, remote management and budget friendly

Limited reporting templates

Top Critical Review
S
Sidney
Reviewed on Jul 2, 2021

I've been using this product for many years. I initially used it just to remotely monitor servers. Since then, I've increased my usage of the platform to include monitoring workstations, which has helped improve my ability to manage patch installations for OS and third-party apps. Using the interface has been excellent and dependable as always. It is quite simple to install, configure, and deploy the software.

Easy to deploy, remote management and budget friendly

Limited reporting templates

Alternatives

NinjaOne Alternatives
Pulseway Alternatives
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NinjaOne vs. Pulseway: Detailed Comparison

NinjaOne vs. Pulseway Top Ratings & Reviews: Pulseway

In our rating and review comparison of NinjaOne vs. Pulseway, Pulseway has 38 user reviews and NinjaOne has 23. The average star rating for Pulseway is 4.71 while NinjaOne has an average rating of 4.43. Pulseway has more positive reviews than NinjaOne. Comparing NinjaOne vs. Pulseway reviews, Pulseway has stronger overall reviews.

NinjaOne vs. Pulseway Best Features & Functionality: NinjaOne

NinjaOne vs. Pulseway both offer a strong set of features and functionality including Remote Support Features, Helpdesk Features, Conferencing Capabilities, Systems/Administrative, Reporting & Analytics, Recording , Chat/IM Management, Device Management, Collaboration Tools, Document Management, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Cybersecurity Features, Cybersecurity Protection Types, Appointments/Scheduling, Workflow Automation, After-Sales Service. In our feature comparison of NinjaOne vs. Pulseway, NinjaOne offers more of the most popular features and tools than Pulseway.

NinjaOne vs. Pulseway Best Pricing: Pulseway

In our pricing comparison of NinjaOne vs. Pulseway, Pulseway's pricing starts at $22/month and is more affordable compared to Pulseway's starting cost of $22/month.

NinjaOne vs. Pulseway Best Usability: Pulseway

Our comparison of NinjaOne vs. Pulseway shows that Pulseway scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. NinjaOne scores higher in quality of support, but Pulseway has the best scores overall for system usability.

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