Microsoft Dynamics 365
Microsoft Dynamics 365
13 reviews
WH Score

Microsoft Dynamics 365 Reviews & Overview

What is Microsoft Dynamics 365?

Microsoft Dynamics Retail Management System was originally known as QuickSell 2000. Microsoft Dynamics RMS provides process efficiency for the retail sector by streamlining checkout processes with its point of sale solution, increasing returns on marketing spent with better CRM insights and providing greater inventory control through its inventory management system. Microsoft Dynamics RMS is highly customizable and best fits small and midsize retailers, such as apparel stores, furniture outlets, office supply, book stores and gift stores.   

Key Features

Microsoft Dynamics RMS can be customized at the individual store level and also at the headquarters. It is ideally suited for retailers with multiple stores and who have central location for analyzing stores performance. Microsoft Dynamics RMS includes POS, inventory control, employee management and CRM functions along with strong reporting and analytics.

Microsoft Dynamics RMS automates inventory and purchasing management: The solution lets you track and manage inventory using any sales method and inventory types, track item movement and supplier histories, generate purchase orders, and add items on the fly. All reports can be exported to Microsoft Excel and Microsoft Word for easy customization and viewing in a matrix grid format.

Microsoft Dynamics RMS is an on-premise solution and can be run on Windows XP/ 2000, Windows Vista, Windows Server 2003 or Windows Embedded for POS.

Microsoft Dynamics RMS users require an initial training to understand the system layout, workflow and various features. Built-in wizards guide users through features and help navigate the solutions. This solution is not as intuitive as others, yet offers very strong POS features, analytics and integrations.

Microsoft Dynamics RMS is compatible with most commonly available peripheral devices such as card readers, barcode scanners, weight scales and touch screens. The solution is fully compatible with other Microsoft software, such as Microsoft Office and Microsoft Dynamics GP accounting: businesses who have already invested in Microsoft products will benefit from Microsoft Dynamics RMS.

Categories:Point of Sale

Microsoft Dynamics 365 Pricing

Microsoft Dynamics 365 - Commerce
per user / per month
Microsoft Dynamics 365 Pricing Details

Microsoft Dynamics 365 Key Features

Reporting & Analytics
  • Fraud Detection
  • 360° Customer View
  • Behavioral Analytics
  • Inventory Reports
  • CX Analytics
  • Revenue Reports
  • Sales Analytics
  • Centralized Console
  • Segmentation/Grouping
Customer Relationship Management (CRM)
  • Discount/Promotion Management
  • Customer Profiling
  • Up-Sell/Cross-Sell Management
  • Loyalty Program Management
User Calls-to-Action
  • Abandoned Shopping Cart Follow-Up
Chat/IM Management
  • Chatbots
Automation Technologies
  • Artificial Intelligence (AI)
Integration Options
  • APIs
Inventory Management
  • Product Catalog
  • Order/Delivery Management
  • Item Tracking & Traceability
Supported Devices/Hardware
  • Smartphones
Microsoft Dynamics 365 Features Details

Microsoft Dynamics 365 Media


Microsoft Dynamics 365 Wheelhouse Score

What is this?

The Average Wheelhouse score for the Point of Sale category is 7.9

  • Ease of Use
  • Meets Requirements
  • Learning Curve
  • Quality of Support
  • Ease of Admin

Best WH Scored Microsoft Dynamics 365 Alternatives

Need help finding the right software?

Tell us what you're looking for and we'll offer you personalized software recommendations.

The right software for your business

Get your personalized recommendations now.