Fusion Connect
Fusion Connect
9 reviews
WH Score

Fusion Connect Overview

What is Fusion Connect?

Fusion Connect is a premier provider of integrated cloud solutions for enterprises across North America. Their mission is to drive growth, efficiency, and productivity by assisting businesses in developing and implementing innovative strategies. With a comprehensive suite of cloud-based services, including voice, data, and cloud solutions, Fusion Connect empowers businesses to achieve their goals and outpace the competition.

Their portfolio encompasses cloud-based phone systems, unified communications, contact center solutions, and data services, enabling streamlined communication, cost reduction, and improved customer experiences.

The flexibility of Fusion Connect's cloud-based solutions allows businesses to access data and applications seamlessly from any location, on any device, ensuring uninterrupted connectivity with customers and employees.

A key strength of Fusion Connect lies in its unwavering commitment to customer service, providing personalized support from a team of highly trained professionals. From assisting with cloud-based phone system setup to resolving technical issues, Fusion Connect's customer service team is dedicated to delivering exceptional support. Moreover, Fusion Connect prioritizes innovation, investing significantly in research and development to stay at the forefront of cloud technology. This ensures businesses can leverage the latest advancements without expensive hardware or software investments. 

Fusion Connect is a top-tier provider of integrated cloud solutions, empowering businesses to enhance communication, boost efficiency, and drive growth. With their comprehensive service offerings, customer-centric approach, and focus on innovation, Fusion Connect is an ideal partner for businesses seeking success in today's dynamic business environment.


Fusion Connect Recent Reviews

Reviewed on 18 October 2023

Review on Fusion Cloud

Incredibly beneficial for enormous businesses for maintaining information

  • Data storing.
  • None.

Reviewed on 24 September 2023

Simple to get started

The tool that I enjoy using the most. Allows individuals stay connected across several platforms, which is crucial right now because many people are working from home.

  • Easy to use, and online connectivity .
  • None.

Fusion Connect Pricing

Fusion Connect VoIP, UCaaS & CCaaS
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Fusion Connect Pricing Details

Fusion Connect Key Features

Phone System Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Softphone
  • IP Fax
  • SIP Trunking
Call Management & Administration
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Queue
  • Call Barge
  • Call Whisper
  • Call Assign
  • Call Flip
  • Click-to-Call
  • Voicemail
  • Voicemail to Email
  • Emergency Calling
  • Automatic Call Distribution (ACD)
  • Busy Lamp Field (BLF)
  • Presence Settings
  • Intercom
  • Ring Groups
  • Switchboard
  • IVR
  • Auto Attendant
  • Find Me/Follow Me
  • Speed Dialing
  • Number Black/White List
  • Music on Hold
Call Routing Types
  • Event-Driven Routing
  • Data-Driven Routing
  • Last Agent Routing
Fusion Connect Features Details

Fusion Connect Media


Fusion Connect Wheelhouse Score

What is this?

The Average Wheelhouse score for the Phone Systems category is 8.2

Fusion Connect Scores

  • Ease of Use
  • Meets Requirements
  • Quality of Support
  • Ease of Admin

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