Fusion Connect
Fusion Connect
9 reviews
WH Score
8.5

Fusion Connect Overview

What is Fusion Connect?

Fusion Connect is a premier provider of integrated cloud solutions for enterprises across North America. Their mission is to drive growth, efficiency, and productivity by assisting businesses in developing and implementing innovative strategies. With a comprehensive suite of cloud-based services, including voice, data, and cloud solutions, Fusion Connect empowers businesses to achieve their goals and outpace the competition.

Their portfolio encompasses cloud-based phone systems, unified communications, contact center solutions, and data services, enabling streamlined communication, cost reduction, and improved customer experiences.

The flexibility of Fusion Connect's cloud-based solutions allows businesses to access data and applications seamlessly from any location, on any device, ensuring uninterrupted connectivity with customers and employees.

A key strength of Fusion Connect lies in its unwavering commitment to customer service, providing personalized support from a team of highly trained professionals. From assisting with cloud-based phone system setup to resolving technical issues, Fusion Connect's customer service team is dedicated to delivering exceptional support. Moreover, Fusion Connect prioritizes innovation, investing significantly in research and development to stay at the forefront of cloud technology. This ensures businesses can leverage the latest advancements without expensive hardware or software investments. 

Fusion Connect is a top-tier provider of integrated cloud solutions, empowering businesses to enhance communication, boost efficiency, and drive growth. With their comprehensive service offerings, customer-centric approach, and focus on innovation, Fusion Connect is an ideal partner for businesses seeking success in today's dynamic business environment.


Company:MegaPath
Platforms:

Fusion Connect Recent Reviews


H
Hilda
Reviewed on 18 October 2023

Review on Fusion Cloud

Incredibly beneficial for enormous businesses for maintaining information

Pros
  • Data storing.
Cons
  • None.

A
April
Reviewed on 24 September 2023

Simple to get started

The tool that I enjoy using the most. Allows individuals stay connected across several platforms, which is crucial right now because many people are working from home.

Pros
  • Easy to use, and online connectivity .
Cons
  • None.

Fusion Connect Pricing


Fusion Connect VoIP, UCaaS & CCaaS
Contact Us
Fusion Connect Pricing Details

Fusion Connect Key Features


Phone System Features

  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Local Numbers
  • Softphone
  • IP Fax
  • SIP Trunking

Call Management & Administration

  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
  • Call Back
  • Call Mute
  • Call Queue
  • Call Barge
  • Call Whisper
  • Call Assign
  • Call Flip
  • Click-to-Call
  • Voicemail
  • Voicemail to Email
  • Emergency Calling
  • Automatic Call Distribution (ACD)
  • Busy Lamp Field (BLF)
  • Presence Settings
  • Intercom
  • Ring Groups
  • Switchboard
  • IVR
  • Auto Attendant
  • Find Me/Follow Me
  • Speed Dialing
  • Number Black/White List
  • Music on Hold

Call Routing Types

  • Event-Driven Routing
  • Data-Driven Routing
  • Last Agent Routing
Fusion Connect Features Details

Fusion Connect Media


Fusion Connect Videos

Fusion Connect Wheelhouse Score

8.5
What is this?

The Average Wheelhouse score for the Phone Systems category is 8.2

Fusion Connect User Scores

  • Ease of Use
    7.9
  • Meets Requirements
    8
  • Quality of Support
    7
  • Ease of Admin
    7.3

Need help finding the right software?

Tell us what you're looking for and we'll offer you personalized software recommendations.

Best Fusion Connect Alternatives

The right software for your business

Get your personalized recommendations now.