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Elementool Overview

What is Elementool?

Elementool Help Desk is a web-based help desk platform that helps organizations manage their customer support tickets. Clients can generate tickets, allocate them to particular representatives, monitor their status, and rank them in order of priority. Elementool Help Desk also comes with sophisticated analytical and reporting features. Integration capabilities are yet another strong point. It is simple to establish and operate.

Scheduling, Trouble Tracking, Test Cases, Documents, and Forums are all effortlessly centralized in Elementool Help Desk to provide users with an extensive set of tools to help them oversee the process of task or project management. Elementool Help Desk is, all things considered, a potent tool for companies trying to optimize their help desk operations. It provides a number of features to boost customer satisfaction, expedite ticket handling, and increase overall effectiveness.

Company:Elementool INC.

Elementool Pricing

Elementool Help Desk
per user / per month
Elementool Pricing Details

Elementool Key Features

Helpdesk Features
  • Ticket Assign
  • Ticket Queuing
  • Ticket Transfer
  • Ticket Sharing
  • Ticket Split
  • Ticket Lifecycle Management
Supported Channels
  • Voice
  • Chat/IM
  • Email
Document Management
  • File Attachments
Elementool Features Details

Elementool Media


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