Elementool provides Help Desk tools for companies who want to improve their support and streamline workflows related to internal and external support. In addition to the standard functionality of a help desk solution, this software provides features for issue tracking, scheduling, and business rules. Elemental also offers additional functionality like file sharing, test cases, and reporting.
Elementool Reviews & Overview
What is Elementool?
Elementool Key Features
Core Features
- Customer Portal
- Recurring Ticket Scheduling
- Ticket Status Tracking
- Ticket Lifecycle Management
Reporting & Analytics
- Ticket History
Systems/Administrative
- Workflow Automation
- Pre-Built Templates
- Custom Fields/Templates
- Centralized Console
- Data Retention
Channels Supported
- Voice
- Chat
Elementool Media
Videos
Elementool Reviews
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