39 reviews
WH Score

DrChrono Overview

What is DrChrono?

DrChrono is an electronic health record (EHR) and practice management software specifically designed for medical practices. It offers a range of features to help practices manage their patients, billing, and appointments. With DrChrono, medical practitioners can easily manage patient records, schedule appointments, and process billing all in one place.

What is DrChrono Used For?

DrChrono is used for managing patient records, scheduling appointments, and processing billing for medical practices. It helps medical practitioners to efficiently manage their practice by providing a centralized location for storing patient information and tracking appointments. DrChrono also provides tools for managing patient demographics, insurance, and billing information.

What are the Most Important DrChrono Features?

Some of the essential features of DrChrono include:

Patient Records Management

DrChrono allows medical practices to efficiently manage patient demographics, insurance, and billing information in one central location.

Appointment Scheduling

DrChrono allows medical practices to schedule appointments, manage patient waitlists, and set reminders for upcoming appointments.

Billing Management

DrChrono provides tools for processing patient billing and insurance claims, which helps medical practices to manage their billing more efficiently.

Electronic Prescribing

DrChrono allows practitioners to prescribe medications electronically to their patients.

Dashboards and Reports

DrChrono provides real-time visibility into practice performance through customized dashboards and reports, allowing teams to quickly spot trends, identify areas for improvement, and track progress.

What are the Top DrChrono Benefits?

DrChrono offers many benefits, which include:

Increased Productivity

DrChrono helps medical practices manage their patients, appointments, and billing more efficiently, leading to increased productivity and improved practice performance.

Better Patient Care

DrChrono allows medical practitioners to access patient information quickly and easily, which can lead to better patient care.

Improved Communication with Patients and Providers

DrChrono allows medical practices to communicate more effectively with patients and other healthcare providers.

Increased Revenue

DrChrono provides tools for managing billing and insurance claims, which can help practices increase their revenue.

What are the Main DrChrono Competitive Differentiators?

The competitive advantages of DrChrono include the following:

User-Friendly Interface

DrChrono has a user-friendly interface that is easy to navigate and helps medical practices stay organized.

Customizable Software

DrChrono is highly customizable, which allows medical practices to configure the software to meet their specific needs.


DrChrono can be accessed from any device with an internet connection, which allows medical practitioners to stay productive on the go.

Integration with Other Tools

DrChrono integrates with other tools, such as labs, imaging centers, and pharmacies, allowing practices to streamline their workflows and access all the necessary data in one place.

Service & Support

DrChrono offers excellent customer support, which can help practices get the most out of the software and ensure they use it to its full potential.

DrChrono Recent Reviews

Reviewed on 6 June 2023

Happy Customer

Over the past seven years, I have witnessed continuous improvements to an already outstanding software platform, and I consider myself fortunate to have chosen DrChrono from the start. I rely on it completely to run my office, and I can't imagine functioning without it

  • Drchrono stands out for its exceptional level of customization, allowing it to be tailored to any specialty, even highly specialized ones like mine
  • The practice management module simplifies billing to the extent that I, as a solo provider, can handle all billing tasks independently
  • The API seamlessly integrates with various third-party apps, expanding the system's capabilities beyond its core features
  • The iPad-first interface is ideal for a technologically advanced practice
  • Additionally, in my opinion, the price-to-feature ratio is the best in the market.
  • While DrChrono has its strengths, there have been occasional outages, declining performance in the live claims feed for billing, and recent issues with scheduling performance.

Reviewed on 6 June 2023

Horrid as ever

My experience with the 'team' at Dr. Chrono has been quite poor. There is no direct way to contact a help desk or get immediate assistance when issues arise. Instead, you have to submit a work order and hope for a call back, which often takes 2-3 days or even longer. The only easily accessible individuals are the sales team, who are unable to assist with system functionality, glitches, or program usage.

  • After using the program for 5 years, I found that once I had my templates in place and understood the peculiar way the program builds and imports notes from the multiple page boxes, I could use it effectively to create thorough and legally presentable notes
  • However, using the pre-set boxes intuitively can lead to unnecessary and potentially legally problematic information being imported into your notes
  • To avoid this, it's crucial to learn how the system imports information, create your own templates, and avoid clicking on their boxes to import information.
  • The program frequently experiences glitches and freezes
  • Regular maintenance causes extended periods of slow performance and functionality
  • It often fails to save entered or edited information, which can result in legal complications
  • If you're not vigilant, important information may be missing from your notes due to these glitches and system failures
  • Unfortunately, switching programs can be a hassle once you're invested
  • In my 5 years of use, the problems with the program have not improved—in fact, they have worsened.

DrChrono Pricing

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DrChrono Pricing Details

DrChrono Key Features

Medical Practice Management Features

  • Electronic Medical Records (EMR)
  • Revenue Cycle Management (RCM)
  • Telemedicine
  • Procedure Codes

Patient Management

  • Treatment Planning
  • Discharge Planning
  • Patient Referral Management
  • Patient Education Tools


  • Refills Processing
  • Send to Pharmacy
DrChrono Features Details

DrChrono Media

DrChrono Videos

DrChrono Wheelhouse Score

What is this?

The Average Wheelhouse score for the Medical Practice Management category is 8.2

DrChrono User Scores

  • Ease of Use
  • Meets Requirements
  • Learning Curve
  • Setup & Support
  • Quality of Support
  • Ease of Admin

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