Act! vs. Maximizer: Which is Best? - Wheelhouse

Act! vs. Maximizer: Which is Best?

Act! vs. Maximizer Best Overall: Maximizer

In our comparison of Act! vs. Maximizer, Maximizer is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Act! Quick Info
WH Score:
8.7
Pricing Score:
8.0
Feature Score:
8.0
Usability Score:
7.9
Company Size:Small Business, Mid Market
Platforms:
Maximizer Quick Info
WH Score:
8.8
Pricing Score:
8.2
Feature Score:
9.0
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

Act! Pricing
Act! Premium Cloud
$30
per user / per month
Act! Premium Desktop
$37.50
per user / per month
Maximizer Pricing
Base Edition
$55
per user / per month
Sales Leader Edition
$75
per user / per month

Features

Act! Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Dashboard
  • Activity Log
  • KPI Tracking
  • Call Lists
  • Product Catalog
  • User Limit
  • Custom Fields
  • Custom Tables
  • Notes
  • Update/Patch Automation
  • Storage
Maximizer Features
  • Pipeline Management
  • Deal Management
  • Secondary Contacts
  • Lead Generation
  • Dashboard
  • Activity Log
  • KPI Tracking
  • Call Lists
  • Product Catalog
  • User Limit
  • Custom Fields
  • Custom Tables
  • Notes
  • Update/Patch Automation
  • Storage

Pros & Cons

Act! Pros & Cons
Pros
  • I am a big fan of all the functions that this program has
  • It has been helpful to my company and me.
Cons
  • The reporting sucks
  • As for the whole program, it used to work great but not anymore.
Maximizer Pros & Cons
Pros
  • There are so many good things
  • Where do I start
  • Well, it is easy to use
  • I suppose it is the intuitive structure that lets us learn it on the fly
  • A customer profile can contain everything from documents to images and videos which can be accessed as needed
  • You can select and modify fields according to your processing and reporting needs
  • The templates and forms are good tools to use for email and for other means of communication.
Cons
  • Customer support experiences are poor, the software is quite slow, it occasionally crashes.

Reviews

Act! Reviews
Top Favorable Review
N
Nancy
Reviewed on Jul 2, 2021

I am a big fan of all the functions that this program has. It has been helpful to my company and me.

The customer service team is weak. There are also way too many bugs, and its syncing capability is almost non-existent.

Top Critical Review
N
Norman
Reviewed on Jul 2, 2021

Very disappointed with this program. I’ve been a long-time user of Act! but the experience it gave me over the past year has been awful. I am now looking for other software that can work the same way that Act! did.

I liked its capability to manage contact information, it keeps all the data I need in one place. However, this feature went out of the window when the entire system stopped working. I asked the support for help, but the solution they provided was useless.

The reporting sucks. As for the whole program, it used to work great but not anymore.

Maximizer Reviews
Top Favorable Review
W
Walter
Reviewed on Jul 2, 2021

We find that Maximizer is helping us stay organized, become proactive in our interactions with the customers and help build our image as an efficient and responsive organization.

There are so many good things. Where do I start! Well, it is easy to use. I suppose it is the intuitive structure that lets us learn it on the fly. A customer profile can contain everything from documents to images and videos which can be accessed as needed. You can select and modify fields according to your processing and reporting needs. The templates and forms are good tools to use for email and for other means of communication.

Interestingly enough, it requires you to type delete for everything you decide to delete. I understand it is a control against the risk of deleting desired data by mistake. However, a simple yes or no option could suffice there.

Top Critical Review
H
Humberto
Reviewed on Jul 2, 2021

Ability to trace extremely precise and customizable sets of data and turn this into accountable data that has bettered customer service using Dashboards

Customer support experiences are poor, the software is quite slow, it occasionally crashes.

Alternatives

Act! Alternatives
8.5
Maximizer Alternatives
8.5
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Act! vs. Maximizer: Detailed Comparison

Act! vs. Maximizer Top Ratings & Reviews: Maximizer

In our rating and review comparison of Act! vs. Maximizer, Maximizer has 35 user reviews and Act! has 140. The average star rating for Maximizer is 4.14 while Act! has an average rating of 4.05. Maximizer has more positive reviews than Act!. Comparing Act! vs. Maximizer reviews, Maximizer has stronger overall reviews.

Act! vs. Maximizer Best Features & Functionality: Maximizer

Act! vs. Maximizer both offer a strong set of features and functionality including Customer Relationship Management (CRM) Features, Lead Management, Reporting & Analytics, Systems/Administrative, Limits. In our feature comparison of Act! vs. Maximizer, Maximizer offers more of the most popular features and tools than Act!.

Act! vs. Maximizer Best Pricing: Act!

In our pricing comparison of Act! vs. Maximizer, Act!'s pricing starts at $30/month and is more affordable compared to Maximizer's starting cost of $55/month.

Act! vs. Maximizer Best Usability: Maximizer

Our comparison of Act! vs. Maximizer shows that Maximizer scores higher in usability for ease of use, meets requirements, learning curve, steup & support, quality of support, ease of admin. Act! scores higher in , but Maximizer has the best scores overall for system usability.

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