Top GoToConnect Features

What are the Best GoToConnect Features?

Phone System Features

Inbound Calling
Outbound Calling
Local Calling
International Calling
Three-Way Calling
Local Numbers
Toll-Free Numbers
Vanity Numbers
Toll-Free Minutes
Softphone
IP Fax
Paging

Call Management & Administration

Caller ID
Call Waiting
Call Forwarding
Call Hold
Call Transfer
Call Redial
Call Back
Call Mute
Call Queue
Call Barge
Call Assign
Call Flip
Click-to-Call
Voicemail
Voicemail to Email
Automatic Call Distribution (ACD)
Intercom
Ring Groups
Auto Attendant
Number Porting
Concurrent Call Sessions
Call Path
Call Flow

Call Routing Types

Skills-Based Routing
Queue-Based Routing
Team-Based Routing
Location-Based Routing
Priority-Based Routing
Time of Day Routing
Last Agent Routing

Reporting & Analytics

Call Log Reports
Forecasting
Dashboard
Call Analytics
Quality of Service Reports
Call Monitoring

Recording

Call Recording

Supported Channels

Voice
Chat/IM
SMS
MMS

Chat/IM Management

Group Chat
Private Chat

Conferencing Capabilities

Audio Conferencing
Video Conferencing
Simultaneous Webcams

Remote Support Features

Screen Sharing

Enhancements & Personalization

HD Voice
HD Video

Collaboration Tools

Hot Desking

Appointments/Scheduling

Meeting Scheduling

Drag-and-Drop Builders/Designers

Call Flow Designer

Third-Party Integrations

Salesforce
Zendesk
HubSpot
Calendly
Miro

Microsoft 365

Microsoft Outlook
Microsoft Teams

Google Workspace

Gmail
Google Calendar

Adobe

Adobe Marketo

Zoho

Zoho CRM
Zoho Desk

Systems/Administrative

Administrator Console
Administrator Management
Multiple Location Management

Identity and Access Management (IAM)

Clientless Access

GoToConnect Top Features Related Review

Ina

Reviewed on 22 September 2019

Jive review

Great customer support seems to be happy to help us. Adding or changing things is very easy with the system.

Pros

Unlimited conference call lines is a commendable feature offered by Jive
We have to receive a number of calls out of the office as we host and manage various committees, boards, etc
A nice app on a very reasonable price.

Cons

Though it is very easy to use, it keeps up kicking us out making us login again and again.

View All GoToConnect Reviews

Have you used GoToConnect in the past?

Help other people find the right software by sharing your GoToConnect experience.

Popular GoToConnect Comparisons

More popular comparisons

Research & Articles

Best WH Scored GoToConnect Alternatives

9.2

9.2

9.0

9.0

Need help finding the right software?

Tell us what you're looking for and we'll offer you personalized software recommendations.

Get Recommendations