We built the GoTo Connect platform to help your business grow. It’s the ideal cloud-based phone system and customer engagement software to modernize your communications, centralize your interactions and effortlessly elevate your customer experiences. It’s easy to deploy and manage with an intuitive interface that anyone can master, along with unmatched support whenever you need it.
GoTo Connect’s platform includes our award-winning, best-in-class products such as our UCaaS solution and phone system, customer engagement tools and multiple contact center capabilities along with powerful add-ons and integrations with your critical business apps such as MS Teams, Salesforce, Zendesk and Gmail.
Everything has been going really well for us thus far. I am grateful for the sales and customer service staff's increased capabilities. Receiving voicemails straight to my email is a noteworthy feature that saves me from having to deal with the annoying voicemail light on my phone. Callers are now more likely to pick up; previously, my phone number looked as a generic 1-800 number, which frequently discouraged people from answering.
Despite some challenges with the phone app, the overall experience of call directing is quick and effective. For those considering this solution, be prepared for potential app-related issues, but the benefits in call workflow management are noteworthy.
The Average Wheelhouse score for the Phone Systems category is 8.2
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