3CX Reviews, Features & Pricing 2021 - Wheelhouse

  • Overview
  • Reviews
  • Features
  • Pricing
Contact Vendor

3CX Phone System is a Windows-based PBX software that can work with SIP Standard-compliant IP Phones, VoIP Gateways and SIP trunks to deliver a complete PBX solution. More than 30,000 businesses across the globe leverage 3CX’s phone system expertise. It is a commonly used solution for companies in the IT industry, followed by businesses in the manufacturing vertical. 3CX Phone System supports Mac, Windows, smartphones and tablets and allows users to access their office phone number from anywhere.

Solution Features

  • Mobility: 3CX Phone System enables users’ mobility. Employees are not tied to their desks, and are more productive in the field without missing out on important calls. The solution also includes presence and allows employees to mark their availability so that colleagues can see the best way to reach out to them. All the calls made to the office are free. Employees can have a single contact number, giving a professional face to the business.
  • Unified Messaging: Because of the unified messaging feature, all communications—whether fax or voicemail—can be delivered directly to the registered email. Faxes are delivered in PDF format and voicemails can be retrieved directly from the inbox.
  • WebRTC Videoconferencing: Through WebRTC technology it becomes easy to have video conferences. Users can initiate meetings in their web browser: meetings can be created in a few clicks and the link sent to participants. There is no need to download any new app to get into the meeting.

3CX Phone System is one of the easiest cloud PBX solutions to use. All upgrades and modifications are done through the 3CX management console.

Excellent
rating
/ 5

We calculate our Rating by using real reviews written by people who used the software products directly. You can find out more by checking our Methodology Page. The Average score for the Phone Systems category is 3.61.

Average
features
/ 5

Our Features lists contain updated sets taken directly from the software providers. We update our list every three months.

Above Average
usability
/ 5
Ease of Use
Meets Requirements
Learning Curve
Setup & Support
Quality of Support
Ease of Admin

We determine our Usability Metrics by using our powerful proprietary machine learning algorithm. Our data is updated frequently and we work hard on correcting any skewed metrics.

3CX Reviews

We determine our Usability Metrics by using our powerful proprietary machine learning algorithm. Our data is updated frequently and we work hard on correcting any skewed metrics.

Customer Reviews
/ 5
customer ratings
5
% reviews
4
% reviews
3
% reviews
2
% reviews
1
% reviews
Excellent
Usability Metrics
/ 5
Ease of Use
%
Meets Requirements
%
Learning Curve
%
Setup & Support
%
Quality of Support
%
Ease of Admin
%
Above Average

We calculate our Rating by using real reviews written by people who used the software products directly. You can find out more by checking our Methodology Page. The Average score for the Phone Systems category is 3.61.

Brandon
  • Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.

  • It frequently logs me out, and logging back in requires support assistance- a very lengthy process.

Top Favorable Review
Gerald
  • Poor client care service.

  • Using it is simple and quick, and using the app it is possible to access it via phone.

Top Critical Review

Have you used 3CX before?

Please let us know what your experience with 3CX was. Was this a useful tool for your company? It only takes 3 minutes to give us your opinion.

Loading reviews..

3CX Media

Get In Touch

wheelhouse logo
Advertise With Us
info@wheelhouse.com