In our comparison of 3CX vs. Twilio Voice, Twilio Voice is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
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Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.
It frequently logs me out, and logging back in requires support assistance- a very lengthy process.
Implementing this system into your CRM system would be a great decision. It serves as a user-friendly, one-stop solution with seamless interfaces. The ease of adding users, purchasing numbers, and effective forwarding capabilities enhance the overall experience. The reliability of the product is commendable, with prompt outage notifications and efficient resolutions. The support team is highly responsive and even offers assistance with code integration. Considering the large user base of Twilio, it is highly advisable to integrate this system into your business for enhanced communication capabilities. Integration is straightforward and the overall satisfaction with Twilio as a call provider is high.
I appreciate the seamless integration with our CRM system, allowing for smooth and efficient communication with our clients. The system has proven to be glitch-free and easy to use. Additionally, being able to alternate between call providers such as HubSpot and Twilio provides flexibility and cost-effectiveness. The call quality is excellent, ensuring clear and reliable conversations. Overall, it contributes to improved efficiency in our communication processes.
I have not encountered any issues or drawbacks with this call provider. It stands out as one of the best options available in the market, offering seamless integration and exceptional performance.
If the software was commissioned appropriately, services could be much better.
Using it is simple and quick, and using the app it is possible to access it via phone.
Poor client care service.
Twilio solves the problem of automating text-based communication with customers, allowing you to engage with them beyond traditional channels like emails. By leveraging Twilio, you can expand your customer engagement to platforms such as Telegram, WhatsApp, and Facebook Messenger. This benefit helps in diversifying your communication channels and reaching your audience through platforms they are actively using. Additionally, Twilio's opt-out feature ensures that your SMS marketing campaigns are targeted and well-received by interested customers, enhancing the effectiveness of your marketing efforts.
One of the key advantages of Twilio, from a marketing perspective, is the option it provides to your target audience to opt-out of your SMS marketing campaigns. This feature ensures that you are engaging only those customers via text messages who are genuinely interested in receiving marketing messages from your organization. This targeted approach helps in maintaining a positive relationship with your audience.
While I have generally had a satisfactory experience with Twilio for marketing purposes, I have a need for more advanced analytical data about my target audience's interaction with text-based marketing content.
Operating it is simple, you don’t require to recall as you can copy and paste numbers within the system.
It frequently logs me out, and logging back in requires support assistance- a very lengthy process.
If the software was commissioned appropriately, services could be much better.
Using it is simple and quick, and using the app it is possible to access it via phone.
Poor client care service.
Implementing this system into your CRM system would be a great decision. It serves as a user-friendly, one-stop solution with seamless interfaces. The ease of adding users, purchasing numbers, and effective forwarding capabilities enhance the overall experience. The reliability of the product is commendable, with prompt outage notifications and efficient resolutions. The support team is highly responsive and even offers assistance with code integration. Considering the large user base of Twilio, it is highly advisable to integrate this system into your business for enhanced communication capabilities. Integration is straightforward and the overall satisfaction with Twilio as a call provider is high.
I appreciate the seamless integration with our CRM system, allowing for smooth and efficient communication with our clients. The system has proven to be glitch-free and easy to use. Additionally, being able to alternate between call providers such as HubSpot and Twilio provides flexibility and cost-effectiveness. The call quality is excellent, ensuring clear and reliable conversations. Overall, it contributes to improved efficiency in our communication processes.
I have not encountered any issues or drawbacks with this call provider. It stands out as one of the best options available in the market, offering seamless integration and exceptional performance.
Twilio solves the problem of automating text-based communication with customers, allowing you to engage with them beyond traditional channels like emails. By leveraging Twilio, you can expand your customer engagement to platforms such as Telegram, WhatsApp, and Facebook Messenger. This benefit helps in diversifying your communication channels and reaching your audience through platforms they are actively using. Additionally, Twilio's opt-out feature ensures that your SMS marketing campaigns are targeted and well-received by interested customers, enhancing the effectiveness of your marketing efforts.
One of the key advantages of Twilio, from a marketing perspective, is the option it provides to your target audience to opt-out of your SMS marketing campaigns. This feature ensures that you are engaging only those customers via text messages who are genuinely interested in receiving marketing messages from your organization. This targeted approach helps in maintaining a positive relationship with your audience.
While I have generally had a satisfactory experience with Twilio for marketing purposes, I have a need for more advanced analytical data about my target audience's interaction with text-based marketing content.
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In our rating and review comparison of 3CX vs. Twilio Voice, 3CX has 87 user reviews and Twilio Voice has 100. The average star rating for 3CX is 4.33 while Twilio Voice has an average rating of 4.1. 3CX has more positive reviews than Twilio Voice. Comparing 3CX vs. Twilio Voice reviews, 3CX has stronger overall reviews.
3CX vs. Twilio Voice both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Conferencing Capabilities, Chat/IM Management, Supported Channels, Enhancements & Personalization, Customizable Items, Language & Speech, Workflow Automation, Integration Options, Third-Party Integrations, Compliance Accreditations, Systems/Administrative, Cybersecurity Features, After-Sales Service. In our feature comparison of 3CX vs. Twilio Voice, Twilio Voice offers more of the most popular features and tools than 3CX.
In our pricing comparison of 3CX vs. Twilio Voice, Twilio Voice's pricing starts at N/A/month and is more affordable compared to Twilio Voice's starting cost of N/A/month.
Our comparison of 3CX vs. Twilio Voice shows that Twilio Voice scores higher in usability for meets requirements, setup & support, quality of support, ease of admin. 3CX scores higher in ease of use, learning curve, but Twilio Voice has the best scores overall for system usability.
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