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Zultys - Phone Systems

  • Deployment:
  • Company Size:SML
  • Features:
  • Platforms:
  • Pricing:

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Details

Zultys, founded in 2001, is one of the first companies to offer a true SIP-based PBX solution for businesses.  The company invested heavily in research and development in order to deliver one of the most reliable, cutting-edge IP PBX solutions for SMBs. The Zultys MX250 platform, launched in 2003, is a high-performance, yet simple solution that can be deployed on-premise, virtually or on a cloud-based hosted platform. It combines the features of unified communications with contact center-centric functionality. Given the importance the company places on reliability, security and simplicity, the solution is feature-rich and simple to use.

Solution Features

  • Scalability: The Zultys solution does not involve huge upfront investments. Its pricing model is based on the features and number of users, so companies can start small and scale up as they grow. Similarly, features can be added or removed easily according to business requirements. The solution can support about 10,000 users across multiple locations.
  • Mobility: The Zultys Mobile Communicator application integrates with smartphones. On-the-go employees can access their office phone and features seamlessly. IM, visual voicemail, office directory, presence and many more features can be used on mobile phones. The office phone network is essentially virtual, so employees can work from anywhere without any problems.
  • Presence and IM: Employees’ and colleagues’ availability is easily accessible. It is easy to know whether someone is in a meeting or out of the office. Quick messages can be sent using the secure instant messaging app.
  • Enterprise-ready: Though Zulty’s solution is tailored for small businesses, its features are on par with any of the PBX solutions designed for large enterprises.

The Zultys cloud solution is simple to set up and intuitive: businesses can start using it from day one. 

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Types Offered
  • VoIP
  • PBX
Installation Options
  • Self-Installation
  • Professional Installation
Contact Center Features
  • Hunt Groups
  • ACD Queues
  • Coaching Tools
  • Call Recording
  • IVR
  • Virtual Queueing System
  • Auto Attendant
Collaboration Features
  • Conference Calling
  • Instant Messaging
  • Webconferencing
Call Features
  • Find-Me/Follow-Me
  • Toll-Free Number
  • Virtual Phone Number
  • Voicemail
  • Fax
  • One-number Routing
  • Call Forwarding
  • Voicemail Transcription
  • Mobile Twinning
  • Busy Lamp Field (BLF) Monitoring
  • Do Not Disturb
  • Message/Music On Hold
  • Caller ID
  • Call Waiting
  • Caller ID Blocking
  • Call Transfers
  • Call Park
  • Group Intercom Paging
  • E-911
System / Management Features
  • SIP Trunking
  • User Interface / Account Manager
  • Softphone Software
  • Automatic Route Selection
  • Local Number Porting
  • DECT Mobility
  • Door Phone Entry Buzzer Integration
  • Directory Assistance Listing
  • Visual Call Reports
  • Online Account Management
  • Employee Scheduler Tool
  • Bandwidth and Call Detail Reports
  • Advanced Call Analytics
Integrations
  • Web Dialer
  • Outlook
  • Salesforce
  • ACT!
  • eAgent
  • SugarCRM
  • Microsoft Dynamics
  • Zoho
  • Netsuite
  • Zendesk
Redundancy
  • Yes
  • No
Service Level Agreement
  • Yes
  • No

Pricing

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