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Phone.com - Phone Systems

(25)
  • Deployment:
  • Company Size:SML
  • Features:
  • Platforms:
  • Pricing:

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Details

Phone.com is offering its new customers a free one month trial period. They let the customer decide what features it will take to bring the customer’s growing business into a higher level of mobility. Phone.com offers a ton of features in their standard package, which costs $9.99 monthly with a few premium features available for additional charges. Enjoy a Unified Communication System that includes a Cloud interface allowing you to adjust account settings from virtually any location online. Connect with any phone: a traditional analog phone, smartphone, mobile phone, or softphone downloaded on the computer. You can also purchase a phone directly from Phone.com and it will arrive with the preconfigured features of your choice.

When you have enrolled in the base plan, you get 100 free local and toll free minutes each month. You also get these features included in the base plan: call conferencing, call recording, professional recording, click to call, dial by name directory, hold music, call blocking, voicemail to email, menus, greetings, call forwarding, call transfer, international dialing, queues, call screening, follow me, voicemail transcription service and more. You can also increase the number of users per month, as the business grows larger, with two different options. Choose to add users for 3.9 cents a minute for over 5000 minutes (over 10000 minutes the user rate drops to 2.9 centers per minute and over 20000 minutes the rate per user drops to 2.5 cents), or you can choose an unlimited minute plan by the user for a monthly fee of $23.99.

Enjoy clear conversations with HD Voice. Use chat, conferencing, group messaging, text messaging, and fax files right from your phone account. Enjoy US based tech support seven days a week, 365 days a year. Manage your account settings from a web browser. View incoming calls and call logs or use advanced options to direct all incoming calls to single or multiple destinations.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Types Offered
  • VoIP
  • PBX
Installation Options
  • Self-Installation
  • Professional Installation
Contact Center Features
  • Hunt Groups
  • ACD Queues
  • Coaching Tools
  • Call Recording
  • IVR
  • Virtual Queueing System
  • Auto Attendant
Collaboration Features
  • Conference Calling
  • Instant Messaging
  • Webconferencing
Call Features
  • Find-Me/Follow-Me
  • Toll-Free Number
  • Virtual Phone Number
  • Voicemail
  • Fax
  • One-number Routing
  • Call Forwarding
  • Voicemail Transcription
  • Mobile Twinning
  • Busy Lamp Field (BLF) Monitoring
  • Do Not Disturb
  • Message/Music On Hold
  • Caller ID
  • Call Waiting
  • Caller ID Blocking
  • Call Transfers
  • Call Park
  • Group Intercom Paging
  • E-911
System / Management Features
  • SIP Trunking
  • User Interface / Account Manager
  • Softphone Software
  • Automatic Route Selection
  • Local Number Porting
  • DECT Mobility
  • Door Phone Entry Buzzer Integration
  • Directory Assistance Listing
  • Visual Call Reports
  • Online Account Management
  • Employee Scheduler Tool
  • Bandwidth and Call Detail Reports
  • Advanced Call Analytics
Integrations
  • Web Dialer
  • Outlook
  • Salesforce
  • ACT!
  • eAgent
  • SugarCRM
  • Microsoft Dynamics
  • Zoho
  • Netsuite
  • Zendesk
Redundancy
  • Yes
  • No
Service Level Agreement
  • Yes
  • No

Pricing

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