PGi GlobalMeet-logo

PGi GlobalMeet - Phone Systems

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Details

Businesses today must be able to communicate with customers and demand a phone system that is simple, reliable and secure. Meet GlobalMeet®.

GlobalMeet offers a cloud phone system that helps improve communication with quality, web-based enterprise voice supported on both traditional phones and mobile devices. Beyond high definition (HD) audio, GlobalMeet includes a collaboration app with HD video, text messaging, chat and conferencing features. Communicate, collaborate and get more work done with GlobalMeet.

You may be asking yourself what is cloud PBX anyway? A cloud PBX system is a web-based, hosted voice and phone solution that is managed by a service provider. Cloud phone systems provide businesses with increased flexibility and efficiency, while simultaneously freeing up IT resources. No more need to buy servers or worry about hardware upkeep or capitalization. A hosted PBX solution gives businesses of all sizes scale and flexibility from the smallest business to growing enterprise with multiple locations. Although hosted in a data center or network, the management of cloud PBX software is controlled by the customer. Back in the dark ages, unified communications meant hardware, but a cloud PBX offers the same functionality in a hosted environment and allows organizations to leverage additional efficiencies that are recognized in a cloud PBX service delivery model.

With nearly 28 years in the communications industry and as the collaboration provider to more than 75 percent of the Fortune™ 500, you can trust in GlobalMeet for your enterprise voice collaboration needs. Our cloud phone system with high-definition audio makes it easy to talk to and hear people all over the world.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Types Offered
  • VoIP
  • PBX
Installation Options
  • Self-Installation
  • Professional Installation
Contact Center Features
  • Hunt Groups
  • ACD Queues
  • Coaching Tools
  • Call Recording
  • IVR
  • Virtual Queueing System
  • Auto Attendant
Collaboration Features
  • Conference Calling
  • Instant Messaging
  • Webconferencing
Call Features
  • Find-Me/Follow-Me
  • Toll-Free Number
  • Virtual Phone Number
  • Voicemail
  • Fax
  • One-number Routing
  • Call Forwarding
  • Voicemail Transcription
  • Mobile Twinning
  • Busy Lamp Field (BLF) Monitoring
  • Do Not Disturb
  • Message/Music On Hold
  • Caller ID
  • Call Waiting
  • Caller ID Blocking
  • Call Transfers
  • Call Park
  • Group Intercom Paging
  • E-911
System / Management Features
  • SIP Trunking
  • User Interface / Account Manager
  • Softphone Software
  • Automatic Route Selection
  • Local Number Porting
  • DECT Mobility
  • Door Phone Entry Buzzer Integration
  • Directory Assistance Listing
  • Visual Call Reports
  • Online Account Management
  • Employee Scheduler Tool
  • Bandwidth and Call Detail Reports
  • Advanced Call Analytics
Integrations
  • Web Dialer
  • Outlook
  • Salesforce
  • ACT!
  • eAgent
  • SugarCRM
  • Microsoft Dynamics
  • Zoho
  • Netsuite
  • Zendesk
Redundancy
  • Yes
  • No
Service Level Agreement
  • Yes
  • No

Pricing

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