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MegaPath Phone Systems Software

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  • Company Size: S M L
  • Features:
  • Platforms:
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MegaPath is a premier VoIP solutions provider that offers a wide spectrum of low-cost phone solutions and unified communications services for small businesses. MegaPath solutions meet the need for streamlined communication solutions that improve workforce collaboration while supporting mobility. MegaPath services are available for all businesses, whether they have a single location or multiple sites across the country. Its solution offerings include hosted VoIP service with unified communications, PRI trunking, SIP trunking and analog lines.

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Details

MegaPath is a premier VoIP solutions provider that offers a wide spectrum of low-cost phone solutions and unified communications services for small businesses. MegaPath solutions meet the need for streamlined communication solutions that improve workforce collaboration while supporting mobility. MegaPath services are available for all businesses, whether they have a single location or multiple sites across the country. Its solution offerings include hosted VoIP service with unified communications, PRI trunking, SIP trunking and analog lines.

Solution Features

  • Hosted VoIP: Megapath’s hosted VoIP solution is the best business phone option for those businesses planning on eliminating the costs of installation and maintenance of a PBX system, while at the same time empowering employees with a wide range of tools to improve productivity, communications, collaboration and mobility. MegaPath’s solution provides great scalability, ease of use, no maintenance headaches and most importantly, unified communications to the users.
  • Unified Communications: Megapath’s unified communication offers chat, softphone app, video calling, presence management, screen sharing and texting. The unified communications solution is available with hosted VoIP and can be used across various devices such as desktops, mobiles and tablets.
  • SIP Trunking: VoIP services can be accessed through SIP trunking and enterprise trunking through the pre-existing PBX infrastructure itself. MegaPath SIP trunking aims to reduce costs and improve operations by combing both voice and Internet access on a single broadband connection. Businesses must purchase the trunks they need depending on the maximum number of concurrent calls they expect. SIP trunking is for single-site businesses, and enterprise trunking is for multi-location businesses.
  • Analog Lines & PRI Phone Lines: For small businesses that would like to leverage the features of VoIP while using their current communications infrastructure, MegaPath provides analog POTS lines and PRI trunking.

To leverage Megapath, it is essential that the business’s Local Area Network is ready and complies with the VoIP service needs. MegaPath provides access to some of the best resources for managing LAN infrastructure remotely without having to recruit IT staff.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Types Offered
  • VoIP
  • PBX
Installation Options
  • Self-Installation
  • Professional Installation
Contact Center Features
  • Hunt Groups
  • ACD Queues
  • Coaching Tools
  • Call Recording
  • IVR
  • Virtual Queueing System
  • Auto Attendant
Collaboration Features
  • Conference Calling
  • Instant Messaging
  • Webconferencing
Call Features
  • Find-Me/Follow-Me
  • Toll-Free Number
  • Virtual Phone Number
  • Voicemail
  • Fax
  • One-number Routing
  • Call Forwarding
  • Voicemail Transcription
  • Mobile Twinning
  • Busy Lamp Field (BLF) Monitoring
  • Do Not Disturb
  • Message/Music On Hold
  • Caller ID
  • Call Waiting
  • Caller ID Blocking
  • Call Transfers
  • Call Park
  • Group Intercom Paging
  • E-911
System / Management Features
  • SIP Trunking
  • User Interface / Account Manager
  • Softphone Software
  • Automatic Route Selection
  • Local Number Porting
  • DECT Mobility
  • Door Phone Entry Buzzer Integration
  • Directory Assistance Listing
  • Visual Call Reports
  • Online Account Management
  • Employee Scheduler Tool
  • Bandwidth and Call Detail Reports
  • Advanced Call Analytics
Integrations
  • Web Dialer
  • Outlook
  • Salesforce
  • ACT!
  • eAgent
  • SugarCRM
  • Microsoft Dynamics
  • Zoho
  • Netsuite
  • Zendesk
Redundancy
  • Yes
  • No
Service Level Agreement
  • Yes
  • No

Pricing

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