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Evolve IP - Phone Systems

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  • Company Size:SML
  • Features:
  • Platforms:
  • Pricing:

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Details

Evolve IP is a leading provider of IP phone solutions designed to help enterprises become mobile, flexible and highly productive while cutting down their cost of operations. The solution is cloud based, so no investment in hardware or maintenance is needed. Evolve IP provides a robust communication network, an enterprise-quality PBX solution with unified communications, and crystal clear voice quality for any user, at any location at a comparatively low monthly cost.

Solution Features

  • Caller ID: This enables users to know the identity of the caller, and reject and route the call as needed.
  • Group Directory: This feature ensures that users can search the corporate directory using the Evolve IP handset.
  • N-way calling: Using the Evolve IP handset, users may perform a three-way call.
  • Overhead Paging: This feature allows businesses to connect and dial into any third-party speaker system to perform tasks such as paging at any location.
  • Privacy: If a user chooses to be private, he can remove himself from the corporate directory. This feature ensures that the user does not receive any unsolicited calls from outside.
  • Call Forward: Users can redirect incoming calls to another phone number. Incoming calls can also be redirected when encountering a busy signal, or when there is no answer after a particular number of rings. Users can also set the feature to push the call to a cell phone if needed.

Evolve IP has many other features, such as unified messaging, busy lamp field, shared call appearance and call barge.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Types Offered
  • VoIP
  • PBX
Installation Options
  • Self-Installation
  • Professional Installation
Contact Center Features
  • Hunt Groups
  • ACD Queues
  • Coaching Tools
  • Call Recording
  • IVR
  • Virtual Queueing System
  • Auto Attendant
Collaboration Features
  • Conference Calling
  • Instant Messaging
  • Webconferencing
Call Features
  • Find-Me/Follow-Me
  • Toll-Free Number
  • Virtual Phone Number
  • Voicemail
  • Fax
  • One-number Routing
  • Call Forwarding
  • Voicemail Transcription
  • Mobile Twinning
  • Busy Lamp Field (BLF) Monitoring
  • Do Not Disturb
  • Message/Music On Hold
  • Caller ID
  • Call Waiting
  • Caller ID Blocking
  • Call Transfers
  • Call Park
  • Group Intercom Paging
  • E-911
System / Management Features
  • SIP Trunking
  • User Interface / Account Manager
  • Softphone Software
  • Automatic Route Selection
  • Local Number Porting
  • DECT Mobility
  • Door Phone Entry Buzzer Integration
  • Directory Assistance Listing
  • Visual Call Reports
  • Online Account Management
  • Employee Scheduler Tool
  • Bandwidth and Call Detail Reports
  • Advanced Call Analytics
Integrations
  • Web Dialer
  • Outlook
  • Salesforce
  • ACT!
  • eAgent
  • SugarCRM
  • Microsoft Dynamics
  • Zoho
  • Netsuite
  • Zendesk
Redundancy
  • Yes
  • No
Service Level Agreement
  • Yes
  • No

Pricing

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