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Avaya Phone Systems Software

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  • Features:
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With a bedrock of experience and the continuously trained expertise of system specialists, Avaya develops optimum, tailor-made and cutting-edge communication solutions to support and optimize business processes for industries of all kinds.

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Details

With a bedrock of experience and the continuously trained expertise of system specialists, Avaya develops optimum, tailor-made and cutting-edge communication solutions to support and optimize business processes for industries of all kinds.

Avaya Phone System improves the efficiency of cooperation and encouragesthe formation of healthy relationships between employees, business partners, and customers, all while reducing transportation costs.

Avaya offers a wide range of desktop phones - IP-phones, digital, analog, and wireless telephones, and phones supporting the SIP protocol. Avaya phones use the patented technology of Avaya OmniSound that provides an excellent quality of communication at any group meeting.

Avaya phone conferencing is easy to use thanks to advanced features that enhance productivity. These phones are easy to install and can connect to your network. The phone system features include:

  • Universal solution: Provides support for third-party systems for rooms, mobile devices, tablets and desktop computers, and a variety of opportunities to work together from almost any device, both in the workplace and on the road.
  • Ease of use: Start working with any employee from any location by connecting to virtually any network with just one click!
  • Reasonable price for medium-sized enterprises
  • IP Office: Unified Communications provide communication and collaboration in real time throughout the organization.
  • Integrated management for conferences simplifies and accelerates the setup and administration of conferences.
  • Wireless handsets with IP technology and DECT
  • Wireless connections and functions, including conference calls and access to corporate telephone directories, help user productivity, even during the movement of the subscriber around the premises.

Avaya is constantly introducing innovations in unified communications and is developing a portfolio of Engagement Solutions.

Avaya solutions can help with the optimization of communications for development and modernization of existing systems, improving employee productivity, and the creation of new competitive applications that provide growth and development.

Features

Pricing Model
  • Monthly subscription per user
  • Monthly subscription
  • Yearly subscription per user
  • Monthly site license
  • Yearly site license
  • Metered per minute
  • Flat fee
  • Percentage-based (% of collections or claims)
  • Fee-based (fixed $/claim)
  • Hybrid (combination of % and fixed amount/claim)
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Mobile Apps Offered
  • None
  • iOS
  • Android
Mobile friendly?
  • Yes
  • No
Service Terms Offered
  • Commitment Free
  • Free Setup
  • Free Cancellation
  • Money Back Guarantee
  • Month-to-Month Option
  • Keep Original Number
  • Customizable Plans
  • Account Manager
  • Free In-Network Calls
  • Unlimited Minutes
  • International Calls
  • Reduced Price for Multiple Users
Support Features
  • FAQs Section
  • Tutorials
  • Telephone Support
  • Email Support
  • 24/7 Support
  • Online Chat
  • Forum
  • In-Person Training
  • Social Media
  • Knowledge Base
  • Webinars
Types Offered
  • VoIP
  • PBX
Installation Options
  • Self-Installation
  • Professional Installation
Contact Center Features
  • Hunt Groups
  • ACD Queues
  • Coaching Tools
  • Call Recording
  • IVR
  • Virtual Queueing System
  • Auto Attendant
Collaboration Features
  • Conference Calling
  • Instant Messaging
  • Webconferencing
Call Features
  • Find-Me/Follow-Me
  • Toll-Free Number
  • Virtual Phone Number
  • Voicemail
  • Fax
  • One-number Routing
  • Call Forwarding
  • Voicemail Transcription
  • Mobile Twinning
  • Busy Lamp Field (BLF) Monitoring
  • Do Not Disturb
  • Message/Music On Hold
  • Caller ID
  • Call Waiting
  • Caller ID Blocking
  • Call Transfers
  • Call Park
  • Group Intercom Paging
  • E-911
System / Management Features
  • SIP Trunking
  • User Interface / Account Manager
  • Softphone Software
  • Automatic Route Selection
  • Local Number Porting
  • DECT Mobility
  • Door Phone Entry Buzzer Integration
  • Directory Assistance Listing
  • Visual Call Reports
  • Online Account Management
  • Employee Scheduler Tool
  • Bandwidth and Call Detail Reports
  • Advanced Call Analytics
Integrations
  • Web Dialer
  • Outlook
  • Salesforce
  • ACT!
  • eAgent
  • SugarCRM
  • Microsoft Dynamics
  • Zoho
  • Netsuite
  • Zendesk
Redundancy
  • Yes
  • No
Service Level Agreement
  • Yes
  • No

Pricing

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