Act! Reviews, Features & Pricing 2021 - Wheelhouse

  • Overview
  • Reviews
Contact Vendor

Act! is the world's best selling CRM system for managing contacts and communication with customers. This CRM solution can effectively record information, organize daily tasks effectively, and lets you communicate and share information.

With 2.8 million satisfied users worldwide, Act! is particularly beneficial for small and medium enterprises. The software has been available on the market for over 25 years and is fast to deploy, adaptable and easy to use.

With customer and contact management software, Act! optimizes all your customer-facing business processes and supports your sales team in making customer customized offers. Strengthen your sales, increase the efficiency of your teams and make the activities of your customer service and staff transparant.

The Act! CRM consists of the following versions:

  • Act! Essential: Particularly well suited for individual enterprises or small teams of up to ten users. You can keep all your business activities in view: customer contact information, e-mails, meeting notes, activities, histories or to-dos - you will find everything you need, all in one platform.
  • Act! Premium: Act! Premium offers a holistic view of your customers. And with the mobile access of Act! Premium, you and your team can access the information in your CRM while on the move. It is particularly well suited for teams of ten or more users.

With Act!,  you can see all customer information with a glance, and on one platform. The Client Manager seamlessly integrates all data that is important to you - whether from Microsoft Outlook, Gmail, Google Contacts, Google Calendar, LinkedIn or Facebook.

  • With Act!, you have all customer data and documents at hand - correspondence, documents, notes, appointments and any other activity.
  • With just one click, you get a complete overview of your entire correspondant history. You can also sort by date, type, user or keyword to find the exact information that you need.
  • Google and Act! provides direct integration with Google applications including mail, contacts and calendar. As such, all data between Act! and Google are synchronized.
Excellent
rating
/ 5

We calculate our Rating by using real reviews written by people who used the software products directly. You can find out more by checking our Methodology Page. The Average score for the CRM category is 4.19.

Average
features
/ 5

Our Features lists contain updated sets taken directly from the software providers. We update our list every three months.

Above Average
usability
/ 5
Ease of Use
Meets Requirements
Learning Curve
Setup & Support
Quality of Support
Ease of Admin

We determine our Usability Metrics by using our powerful proprietary machine learning algorithm. Our data is updated frequently and we work hard on correcting any skewed metrics.

Act! Features

Packages
Features
Support Features
Telephone Support
Salesforce Automation
Account Management
Customer Interactions
Opportunity Management
Sales Analytics
Filters
Task Management
Marketing Automation
Email Marketing
Campaign Management
Pipeline Management
Sales Pipeline
Custom Dashboards
Customer Service Features
Email Management
Built-in Reports
System/Management Features
Mobile App
Email Templates
Data Imports
Integrations
G-Suite
Best Value
Essentials
13/18
 
 
 
 
 
 
 
 
 
 
 
Best Value
Standard
17/18
 
 
 
 
 
 
 
Best Value
Expert
18/18
 
 
 
 
 
 

Act! Pricing

Request a custom quote for your business

Act! Resources

Recommended Articles

5 Advantages Online Retailers can Achieve with an AI-Powered CRM

Customer Relationship Management (CRM) software has become an essential solution for companies that spans across ever...

CRM Trend Watch: CRM Is Expanding Beyond Customer Service and Sales

Customer Relationship Management (CRM) software is considered one of the must-have business tools for companies of ev...

Your Employees Aren't Using Your CRM…

Less than 40% of CRM customers have end-user adoption rates above 90%. -CSO Insights

The Importance of Customer Relationship Management Software for Small Businesses

If there’s one thing that all businesses strive for, it’s customers. How do companies get new customers a...

How a CRM Benefits Small Businesses

Customer Relationship Management software, or CRM for short, is technology small businesses can utilize in order to s...

4 Ways to Use Your CRM During the Holiday Sales Season

Your CRM solution offers an invaluable collection of tools and features that you can leverage successfully in your bu...

Act! Media

Get In Touch
wheelhouse logo
Advertise With Us
info@wheelhouse.com