CallRail Reviews, Features & Pricing 2021 - Wheelhouse

  • Overview
  • Reviews
Contact Vendor

CallRail delivers world-premiere call tracking software for the business that desires to be informed on high-priority metrics with crucial relevance to successful business models in the digital age. Their dynamic call tracking allows for unparalleled user follow-up and lead generation, maximizing the flow of business in favor of the bottom line. Marketing campaigns enjoy local and toll-free numbers in the US & Canada, available in most area codes. With considerable support for incoming call flows and innovative approaches to follow-up and support beyond traditional telephony services, CallRail is trusted by over 20,000 businesses for their tracking, recording, and analytics services.

Get the Complete Picture

CallRail’s full-spectrum analytic services allows business at the head of marketing campaigns at all levels–national, regional, local–to learn what ads and keywords are driving conversations and turning up support, as well as which are turning prospective clients and supporters away. Dynamic Number Insertion enables individual tracking of website visitors, allowing any business to optimize its investment in marketing efforts.

Get Status Updates in Real Time

In recognition of the fast-paced reality dictated by technological innovations and client demand, CallRail delivers tools to provide instant notification and rapid analysis of campaign metrics, giving business the crucial edge needed to maintain a competitive advantage. Call strategies, staffing levels, and dialogue scripting can all be adjusted on the fly in quick response to sea changes and unexpected developments on the horizon.

Thorough Support and Documentation

CallRail offers several options for client support geared in various degrees of fluency to empower clients to seek and improve their use of CallRail products are their own comfort level. Complete on-site documentation of support and services is available to any user and covers features, call flow, and reports with detailed explanations. Direct customer service is also available through web and e-mail.

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We calculate our Rating by using real reviews written by people who used the software products directly. You can find out more by checking our Methodology Page. The Average score for the Contact Center category is 4.24.

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Our Features lists contain updated sets taken directly from the software providers. We update our list every three months.

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We determine our Usability Metrics by using our powerful proprietary machine learning algorithm. Our data is updated frequently and we work hard on correcting any skewed metrics.

CallRail Features

Reporting and Analytics Features
Voice Analytics
Outbound Calling Features
Campaign Management
Call Analytics
Contact Center Features
Knowledge Base
Social Media Integrations
Unified Communications (Voice, Video, Chat, Email)
Automations and AI
Omni-Channel Routing
Best Value
Call Tracking
Best Value
Lead Center
Best Value
Conversation Intelligence
Best Value
Form Tracking

CallRail Pricing

Request a custom quote for your business

CallRail Resources

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