OfficeSuite UC® vs. RingEX: Which is Best? - Wheelhouse

OfficeSuite UC® vs. RingEX: Which is Best?

OfficeSuite UC® vs. RingEX Best Overall: RingEX

In our comparison of OfficeSuite UC® vs. RingEX, RingEX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

OfficeSuite UC® Quick Info
WH Score:
7.9
Pricing Score:
7.7
Feature Score:
7.2
Usability Score:
7.1
Company Size:All Sizes
Platforms:
RingEX Quick Info
WH Score:
9.1
Pricing Score:
8.4
Feature Score:
8.4
Usability Score:
8.3
Company Size:All Sizes
Platforms:

Pricing

OfficeSuite UC® Pricing
Basic
$13.5
per user / per month
Standard
$22.5
per user / per month
Complete
$24.95
per user / per month
RingEX Pricing
Core
$20
per user / per month
Advanced
$25
per user / per month
Ultra
$35
per user / per month

Features

OfficeSuite UC® Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • Local Numbers
  • Softphone
  • IP Fax
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Mute
  • Call Queue
RingEX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • Local Numbers
  • Softphone
  • IP Fax
  • Paging
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Mute
  • Call Queue

Pros & Cons

OfficeSuite UC® Pros & Cons
Pros
    Cons
      RingEX Pros & Cons
      Pros
      • RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences
      • As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on
      • RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach
      • It also comes with a handy screen-sharing feature which my co-workers and I find very useful
      • I LOVE this program!.
      Cons
      • It relies too much on your wi-fi
      • You can only go as far as 3 months for recorded calls.

      Reviews

      OfficeSuite UC® Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      RingEX Reviews
      Top Favorable Review
      D
      David
      Reviewed on Jul 2, 2021

      RingCentral helps us connect with our clients better. It’s a tool that we used daily to ensure that we have proper communication with all of our company personnel from different parts of the world.

      RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences. As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on. RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach. It also comes with a handy screen-sharing feature which my co-workers and I find very useful. I LOVE this program!

      No complaints so far. RingCentral has been nothing short of amazing.

      Top Critical Review
      M
      Maria
      Reviewed on Jul 2, 2021

      Recorded lines is extremely helpful in my job. Being able to deal with complaints effectively is a big part of a business.

      I love how you can easily pull calls by logging in and look through the logs. It also has a Bluetooth feature, which can be used to transfer calls quickly.You can also set different ring tones for each individual on your phone.

      It relies too much on your wi-fi. You can only go as far as 3 months for recorded calls.

      Alternatives

      OfficeSuite UC® Alternatives
      RingEX Alternatives
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      OfficeSuite UC® vs. RingEX: Detailed Comparison

      OfficeSuite UC® vs. RingEX Top Ratings & Reviews: RingEX

      In our rating and review comparison of OfficeSuite UC® vs. RingEX, RingEX has 47 user reviews and OfficeSuite UC® has 0. The average star rating for RingEX is 4.12 while OfficeSuite UC® has an average rating of 0.0. RingEX has more positive reviews than OfficeSuite UC®. Comparing OfficeSuite UC® vs. RingEX reviews, RingEX has stronger overall reviews.

      OfficeSuite UC® vs. RingEX Best Features & Functionality: RingEX

      OfficeSuite UC® vs. RingEX both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Chat/IM Management, Language & Speech, Conferencing Capabilities, Supported Channels, Enhancements & Personalization, Collaboration Tools, File Management, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service. In our feature comparison of OfficeSuite UC® vs. RingEX, RingEX offers more of the most popular features and tools than OfficeSuite UC®.

      OfficeSuite UC® vs. RingEX Best Pricing: RingEX

      In our pricing comparison of OfficeSuite UC® vs. RingEX, RingEX's pricing starts at $20/month and is more affordable compared to OfficeSuite UC®'s starting cost of $13.5/month.

      OfficeSuite UC® vs. RingEX Best Usability: RingEX

      Our comparison of OfficeSuite UC® vs. RingEX shows that RingEX scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. OfficeSuite UC® scores higher in , but RingEX has the best scores overall for system usability.

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