Vonage vs. net2phone: Which is Best? - Wheelhouse

Vonage vs. net2phone: Which is Best?

Vonage vs. net2phone Best Overall: Vonage

In our comparison of Vonage vs. net2phone, Vonage is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Vonage Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.5
Usability Score:
8.2
Company Size:All Sizes
Platforms:
net2phone Quick Info
WH Score:
8.4
Pricing Score:
7.7
Feature Score:
7.7
Usability Score:
7.8
Company Size:All Sizes
Platforms:

Pricing

Vonage Pricing
Mobile
$14.99
per user / per month
Premium
$24.99
per user / per month
Advanced
$34.99
per user / per month
net2phone Pricing
Office
$22.99
per user / per month
Office Pro
$24.99
per user / per month
Office Power
$27.99
per user / per month

Features

Vonage Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • Fax to Email
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup
net2phone Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Softphone
  • Fax to Email
  • Caller ID
  • Call Waiting
  • Call Forwarding
  • Call Hold
  • Call Transfer
  • Call Redial
  • Call Popup

Pros & Cons

Vonage Pros & Cons
Pros
  • We’ve been using Vonage for 2 years are absolutely satisfied
  • The price and functionality are superb
  • An amazing, cost-effective, intuitive and efficient phone system.
Cons
  • Poor call quality at times.
net2phone Pros & Cons
Pros
  • Customization to meet specific organization needs
  • Call recording feature
  • Upcoming whisper-tone option.
Cons
  • The addition of video conferencing to its suite of services would enhance its overall utility.

Reviews

Vonage Reviews
Top Favorable Review
C
Courtney
Reviewed on Jul 2, 2021

Magnificent app, highly recommended.

We’ve been using Vonage for 2 years are absolutely satisfied. The price and functionality are superb. An amazing, cost-effective, intuitive and efficient phone system.

No issues so far. We love it!

Top Critical Review
S
Stacy
Reviewed on Jul 2, 2021

Regularly updates and has a nice layout.

Poor call quality at times

net2phone Reviews
Top Favorable Review
L
Linda
Reviewed on Jul 2, 2021

As a nonprofit organization heavily dependent on daily communication with our community members, Net2Phone, with the help of Mark, our Customer Success Account Manager, has been instrumental in tailoring our phone system to our unique needs. We've successfully implemented call tracking, call recording, and a logical phone tree system with options in English and Spanish.

Customization to meet specific organization needs. Call recording feature. Upcoming whisper-tone option

Voicemail deletion must be done one by one. Occasional freezing in the browser version. Lack of a downloadable software version

Top Critical Review
S
Shawn
Reviewed on Jul 2, 2021

It serves as a reliable platform for various communication requirements, offering the convenience of global connectivity.

Worldwide calling functionality is immensely valuable and supports various roles that rely on effective communication across borders.

The addition of video conferencing to its suite of services would enhance its overall utility.

Alternatives

Vonage Alternatives
net2phone Alternatives
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Vonage vs. net2phone: Detailed Comparison

Vonage vs. net2phone Top Ratings & Reviews: Vonage

In our rating and review comparison of Vonage vs. net2phone, Vonage has 70 user reviews and net2phone has 6. The average star rating for Vonage is 4.38 while net2phone has an average rating of 3.83. Vonage has more positive reviews than net2phone. Comparing Vonage vs. net2phone reviews, Vonage has stronger overall reviews.

Vonage vs. net2phone Best Features & Functionality: Vonage

Vonage vs. net2phone both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Call Routing Types, Reporting & Analytics, Recording , Customer Relationship Management (CRM) Features, Supported Channels, Chat/IM Management, Conferencing Capabilities, Remote Support Features, Collaboration Tools, Customizable Items, Supported Devices/Hardware, Language & Speech, Drag-and-Drop Builders/Designers, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, After-Sales Service, Supported Technologies. In our feature comparison of Vonage vs. net2phone, Vonage offers more of the most popular features and tools than net2phone.

Vonage vs. net2phone Best Pricing: Vonage

In our pricing comparison of Vonage vs. net2phone, Vonage's pricing starts at $14.99/month and is more affordable compared to net2phone's starting cost of $22.99/month.

Vonage vs. net2phone Best Usability: Vonage

Our comparison of Vonage vs. net2phone shows that Vonage scores higher in usability for ease of use, learning curve, setup & support, quality of support. net2phone scores higher in meets requirements, ease of admin, but Vonage has the best scores overall for system usability.

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