SightCall vs. TeamViewer: Which is Best? - Wheelhouse

SightCall vs. TeamViewer: Which is Best?

SightCall vs. TeamViewer Best Overall: TeamViewer

In our comparison of SightCall vs. TeamViewer, TeamViewer is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

SightCall Quick Info
WH Score:
7.9
Pricing Score:
7.3
Feature Score:
7.3
Usability Score:
8.3
Company Size:All Sizes
Platforms:
TeamViewer Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
7.8
Usability Score:
8.1
Company Size:All Sizes
Platforms:

Pricing

SightCall Pricing
Price Range
Contact Us

* Vendor does not share prices.

TeamViewer Pricing
TeamViewer Remote Access
$24.90
per user / per month
TeamViewer Business
$50.90
per user / per month
TeamViewer Premium
$112.90
per user / per month
TeamViewer Corporate
$229.90
per user / per month
TeamViewer Tensor
Contact Us

Features

SightCall Features
  • Screen Sharing
  • Camera Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Screen Blanking
  • Screen Locking
  • Script Library
  • Remote Wake
  • Issue Management
TeamViewer Features
  • Screen Sharing
  • Camera Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Screen Blanking
  • Screen Locking
  • Script Library
  • Remote Wake
  • Issue Management

Pros & Cons

SightCall Pros & Cons
Pros
  • High-quality video calls with real-time audiovisual clarity and excellent graphic speed.
  • Has geolocation, zoom, and on-screen marking.
  • Helpful technical support.
Cons
  • None.
TeamViewer Pros & Cons
Pros
  • It functions well, it is seamless, and walking a person through the process of giving me one-time access to their computer on the phone is very simple.
Cons
  • There are limitations to the free version.
  • It may be a bad idea for a prolonged session of remote login.

Reviews

SightCall Reviews
Top Favorable Review
S
Sandra
Reviewed on Jul 2, 2021

Its visual and auditory communication capabilities, coupled with real-time drawings, annotations, photos, and screen sharing, allow service agents to see and understand problems exactly as I do. This level of precision and clarity ensures that solutions are implemented efficiently, saving significant time and resources. Whether it's sharing screens or files, SightCall provides a comprehensive communication experience that fosters seamless collaboration and accelerates problem-solving processes.

High-quality video calls with real-time audiovisual clarity and excellent graphic speed. Has geolocation, zoom, and on-screen marking. Helpful technical support.

None

Top Critical Review
B
Betty
Reviewed on Jul 2, 2021

As a company, we require a conference system for conducting events and facilitating communication, both internally and externally. While researching different systems, we came across various collaborative and conference-only tools. However, SightCall stood out as a system that offered much more. It not only allows communication within the company but also enables live technical support for customers. The support we can provide using artificial intelligence is exceptional, as it allows us to efficiently identify and address user issues and failures. This aspect of SightCall is truly remarkable.

SightCall has been incredibly reliable and user-friendly, and this sentiment is shared by both our company and our users. The software's interface is exceptional, making it extremely simple to create web conferences. The system ensures stability throughout the login and conference processes, and I have not encountered any disadvantages. SightCall continues to evolve and improve gradually without any issues.

None

TeamViewer Reviews
Top Favorable Review
J
Jolene
Reviewed on Jul 2, 2021

It has worked well for the many years I have used it mainly to support people contacting me for tech assistance.

It functions well, it is seamless, and walking a person through the process of giving me one-time access to their computer on the phone is very simple.

It can be initially confusing for users to understand the relation between host and customer programs.

Top Critical Review
S
Sonia
Reviewed on Jul 2, 2021

While working from home, I often use TeamViewer for short term remote logins. Setting up an account for all my machines is very simple and without using the temporary passwords provided by default by TeamViewer, one can connect with a unique password once TeamViewer is running in the background.

Using the secure file transfer window, it is simple to transfer files, if many monitors are connected to the remote PC it functions well, switching the active monitors from a remote customer is simple, it doesn’t matter the OS running on the machines on both ends as it is a cross-platform app, accessing all my desktops remotely is simple thanks to TeamViewer, remote computer seems like a seamless experience if both ends are supported by the right internet speed, and you simply need to open TeamViewer from your phone and turn your multi-touch display into a responsive trackpad for the desktop if you’re missing trackpads for your computer.

There are limitations to the free version. It may be a bad idea for a prolonged session of remote login.

Alternatives

SightCall Alternatives
TeamViewer Alternatives
Add to Compare

Add suggested to comparison

SightCall vs. TeamViewer: Detailed Comparison

SightCall vs. TeamViewer Top Ratings & Reviews: TeamViewer

In our rating and review comparison of SightCall vs. TeamViewer, TeamViewer has 102 user reviews and SightCall has 2. The average star rating for TeamViewer is 4.58 while SightCall has an average rating of 4.5. TeamViewer has more positive reviews than SightCall. Comparing SightCall vs. TeamViewer reviews, TeamViewer has stronger overall reviews.

SightCall vs. TeamViewer Best Features & Functionality: TeamViewer

SightCall vs. TeamViewer both offer a strong set of features and functionality including Remote Support Features, Chat/IM Management, Device Management, Collaboration Tools, Document Management, Reporting & Analytics, Recording , Systems/Administrative, Sync/Refresh, Customizable Items, Identity and Access Management (IAM), Integration Options, Third-Party Integrations, Cybersecurity Features, Contact Management, Appointments/Scheduling, Limits, After-Sales Service. In our feature comparison of SightCall vs. TeamViewer, TeamViewer offers more of the most popular features and tools than SightCall.

SightCall vs. TeamViewer Best Pricing: TeamViewer

In our pricing comparison of SightCall vs. TeamViewer, TeamViewer's pricing starts at $24.90/month and is more affordable compared to TeamViewer's starting cost of $24.90/month.

SightCall vs. TeamViewer Best Usability: SightCall

Our comparison of SightCall vs. TeamViewer shows that SightCall scores higher in usability for ease of use, meets requirements. TeamViewer scores higher in learning curve, steup & support, quality of support, ease of admin, but SightCall has the best scores overall for system usability.

The right software for your business

Get your personalized recommendations now.