ServiceNow vs. ThreatDown: Which is Best? - Wheelhouse

ServiceNow vs. ThreatDown: Which is Best?

ServiceNow vs. ThreatDown Best Overall: ThreatDown

In our comparison of ServiceNow vs. ThreatDown, ThreatDown is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

ServiceNow Quick Info
WH Score:
8.3
Pricing Score:
7.8
Feature Score:
8.6
Usability Score:
7.7
Company Size:All Sizes
Platforms:
ThreatDown Quick Info
WH Score:
9.0
Pricing Score:
8.3
Feature Score:
8.4
Usability Score:
8.5
Company Size:All Sizes
Platforms:

Pricing

ServiceNow Pricing
Price Range
Contact Us

* Vendor does not share prices.

ThreatDown Pricing
Core
$69
per device / per month
Advanced
$79
per device / per month
Elite
$99
per device / per month
Ultimate
$119
per device / per month

Features

ServiceNow Features
  • IT Service Management (ITSM)
  • Remote Monitoring & Management (RMM)
  • Multiple Location Management
  • Multiple Company Management
  • Update/Patch Management
  • Directory Management
  • Policy Management
  • Administrator Management
  • Agent Management
  • Centralized Console
  • Drift Management
  • Device Sync
  • Identity Lifecycle Management
  • Role Based Access Control (RBAC)
  • Single Sign-On (SSO)
ThreatDown Features
  • IT Service Management (ITSM)
  • Remote Monitoring & Management (RMM)
  • Multiple Location Management
  • Multiple Company Management
  • Update/Patch Management
  • Directory Management
  • Policy Management
  • Administrator Management
  • Agent Management
  • Centralized Console
  • Drift Management
  • Device Sync
  • Identity Lifecycle Management
  • Role Based Access Control (RBAC)
  • Single Sign-On (SSO)

Pros & Cons

ServiceNow Pros & Cons
Pros
  • Saves time, easy to use and comprehensive features.
Cons
  • One downside is that it requires some time to understand and become proficient in using the tool
  • There is a learning curve involved in fully utilizing its features and functionalities.
ThreatDown Pros & Cons
Pros
  • Malware bytes is a great tool to protect your computer and other devices from malicious malware and viruses
  • Buying the paid version is recommended as it adds an entirely new layer of protection from PUP/PUM files.
Cons
  • The dashboard seems a bit clunky
  • But once learned, it is a breeze.

Reviews

ServiceNow Reviews
Top Favorable Review
S
Sebastian
Reviewed on Jul 2, 2021

The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.

Saves time, easy to use

and comprehensive features

Could be more customizable

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.

I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.

One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.

ThreatDown Reviews
Top Favorable Review
D
Donald
Reviewed on Jul 2, 2021

Malware bytes is a great tool to protect your computer and other devices from malicious malware and viruses. Buying the paid version is recommended as it adds an entirely new layer of protection from PUP/PUM files.

I don’t have any issue or problem with this program.

Top Critical Review
E
Eric
Reviewed on Jul 2, 2021

It is the best option for protecting all your computer systems from all kinds of threats and malware.

It has the capability to save multiple computers at different times. Protection is promised when you use Malwarebytes.

The dashboard seems a bit clunky. But once learned, it is a breeze.

Alternatives

ServiceNow Alternatives
ThreatDown Alternatives
8.6
8.4
Add to Compare

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ServiceNow vs. ThreatDown: Detailed Comparison

ServiceNow vs. ThreatDown Top Ratings & Reviews: ThreatDown

In our rating and review comparison of ServiceNow vs. ThreatDown, ThreatDown has 123 user reviews and ServiceNow has 16. The average star rating for ThreatDown is 4.69 while ServiceNow has an average rating of 4.31. ThreatDown has more positive reviews than ServiceNow. Comparing ServiceNow vs. ThreatDown reviews, ThreatDown has stronger overall reviews.

ServiceNow vs. ThreatDown Best Features & Functionality: ServiceNow

ServiceNow vs. ThreatDown both offer a strong set of features and functionality including Systems/Administrative, Configuration Management, Sync/Refresh, Identity and Access Management (IAM), Project Management Features, Helpdesk Features, Workflow Automation, Reporting & Analytics, Cybersecurity Features, Customer Management, Supported Technologies, Network Management, Device Management, Cybersecurity Protection Types, Resource Management, Application Management, Event Management, Governance, Risk, & Compliance (GRC), Workforce Optimization, File Management, Third-Party Integrations, Customizable Items, Collaboration Tools, After-Sales Service, Software Development Lifecycle (SDLC) Integrations, Content Management, Inventory Management, Chat/IM Management, Portal Types, Appointments/Scheduling, Store/Outlet Management. In our feature comparison of ServiceNow vs. ThreatDown, ServiceNow offers more of the most popular features and tools than ThreatDown.

ServiceNow vs. ThreatDown Best Pricing: ThreatDown

In our pricing comparison of ServiceNow vs. ThreatDown, ThreatDown's pricing starts at $69/month and is more affordable compared to ThreatDown's starting cost of $69/month.

ServiceNow vs. ThreatDown Best Usability: ThreatDown

Our comparison of ServiceNow vs. ThreatDown shows that ThreatDown scores higher in usability for ease of use, meets requirements, setup & support, quality of support, ease of admin. ServiceNow scores higher in learning curve, but ThreatDown has the best scores overall for system usability.

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