ServiceNow vs. Thales: Which is Best? - Wheelhouse

ServiceNow vs. Thales: Which is Best?

ServiceNow vs. Thales Best Overall: Thales

In our comparison of ServiceNow vs. Thales, Thales is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

ServiceNow Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
8.1
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Thales Quick Info
WH Score:
9.3
Pricing Score:
8.5
Feature Score:
9.4
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

ServiceNow Pricing
Price Range
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* Vendor does not share prices.

Thales Pricing
Price Range
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* Vendor does not share prices.

Features

ServiceNow Features
  • Firewall
  • Encryption
  • Filtering
  • Threat Hunting
  • Incident Response & Remediation
  • Antivirus
  • Anti-Malware
  • Anti-Ransomware
  • Exfiltration Prevention
  • Audit Trail
  • Performance Evaluations
  • Dashboard
  • Threat Analytics
  • Risk Assessments
  • Role Based Access Control (RBAC)
Thales Features
  • Firewall
  • Encryption
  • Filtering
  • Threat Hunting
  • Incident Response & Remediation
  • Antivirus
  • Anti-Malware
  • Anti-Ransomware
  • Exfiltration Prevention
  • Audit Trail
  • Performance Evaluations
  • Dashboard
  • Threat Analytics
  • Risk Assessments
  • Role Based Access Control (RBAC)

Pros & Cons

ServiceNow Pros & Cons
Pros
  • Saves time, easy to use and comprehensive features.
Cons
  • One downside is that it requires some time to understand and become proficient in using the tool
  • There is a learning curve involved in fully utilizing its features and functionalities.
Thales Pros & Cons
Pros
    Cons
    • I find that the platform's numerous features and control options make it slightly cumbersome to operate
    • However, I understand that this is a result of the demanding industry, so I can't really complain.

    Reviews

    ServiceNow Reviews
    Top Favorable Review
    S
    Sebastian
    Reviewed on Jul 2, 2021

    The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.

    Saves time, easy to use

    and comprehensive features

    Could be more customizable

    Top Critical Review
    M
    Mary
    Reviewed on Jul 2, 2021

    The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.

    I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.

    One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.

    Thales Reviews
    Top Favorable Review
    R
    Richard
    Reviewed on Jul 2, 2021

    The Thales CipherTrust Data Security Platform solves a range of problems and offers significant benefits to users. It ensures compliance with regulations and standards, enabling organizations to meet their compliance obligations effectively. Additionally, the platform facilitates data discovery and classification, assisting in identifying and categorizing sensitive information accurately. Furthermore, it enables monitoring, detection, control, and reporting of data access, enhancing overall data security practices. Finally, the platform's tokenization feature plays a crucial role in data protection, adding an extra layer of security to sensitive information.

    There are areas that could benefit from improvement. Specifically, centralized data management could be enhanced to streamline processes and enhance overall efficiency. Furthermore, the reporting functionality could be improved to provide more comprehensive and detailed insights into data security.

    Top Critical Review
    J
    Jane
    Reviewed on Jul 2, 2021

    CipherTrust Data Security Platform effectively solves the problems related to data security operations such as protection, discovery, and control. This greatly benefits me by providing the necessary tools and measures to safeguard my data.

    What I like best about Thales CipherTrust Data Security Platform is how it simplifies data security, reducing compliance time and ensuring the protection of data during cloud migration. Thales delivers more than I could expect.

    I find that the platform's numerous features and control options make it slightly cumbersome to operate. However, I understand that this is a result of the demanding industry, so I can't really complain.

    Alternatives

    ServiceNow Alternatives
    8.6
    Thales Alternatives
    8.6
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    ServiceNow vs. Thales: Detailed Comparison

    ServiceNow vs. Thales Top Ratings & Reviews: Thales

    In our rating and review comparison of ServiceNow vs. Thales, Thales has 3 user reviews and ServiceNow has 16. The average star rating for Thales is 4.33 while ServiceNow has an average rating of 4.31. Thales has more positive reviews than ServiceNow. Comparing ServiceNow vs. Thales reviews, Thales has stronger overall reviews.

    ServiceNow vs. Thales Best Features & Functionality: Thales

    ServiceNow vs. Thales both offer a strong set of features and functionality including Cybersecurity Features, Cybersecurity Protection Types, Reporting & Analytics, Identity and Access Management (IAM), Password Management, Disaster Recovery, Data Management, Systems/Administrative, Software Development Lifecycle (SDLC) Integrations, Third-Party Integrations, Compliance Accreditations, File Management. In our feature comparison of ServiceNow vs. Thales, Thales offers more of the most popular features and tools than ServiceNow.

    ServiceNow vs. Thales Best Pricing: Thales

    In our pricing comparison of ServiceNow vs. Thales, Thales's pricing starts at 0/month and is more affordable compared to Thales's starting cost of 0/month.

    ServiceNow vs. Thales Best Usability: Thales

    Our comparison of ServiceNow vs. Thales shows that Thales scores higher in usability for meets requirements, ease of admin. ServiceNow scores higher in ease of use, learning curve, setup & support, quality of support, but Thales has the best scores overall for system usability.

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