ServiceNow vs. Syxsense: Which is Best? - Wheelhouse

ServiceNow vs. Syxsense: Which is Best?

ServiceNow vs. Syxsense Best Overall: Syxsense

In our comparison of ServiceNow vs. Syxsense, Syxsense is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

ServiceNow Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
8.1
Usability Score:
8.0
Company Size:All Sizes
Platforms:
Syxsense Quick Info
WH Score:
9.4
Pricing Score:
8.3
Feature Score:
8.5
Usability Score:
9.4
Company Size:All Sizes
Platforms:

Pricing

ServiceNow Pricing
Price Range
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* Vendor does not share prices.

Syxsense Pricing
Price Range
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* Vendor does not share prices.

Features

ServiceNow Features
  • Firewall
  • Encryption
  • Filtering
  • Threat Hunting
  • Incident Response & Remediation
  • Antivirus
  • Anti-Malware
  • Anti-Ransomware
  • Exfiltration Prevention
  • Audit Trail
  • Performance Evaluations
  • Dashboard
  • Threat Analytics
  • Risk Assessments
  • Policy Management
Syxsense Features
  • Firewall
  • Encryption
  • Filtering
  • Threat Hunting
  • Incident Response & Remediation
  • Antivirus
  • Anti-Malware
  • Anti-Ransomware
  • Exfiltration Prevention
  • Audit Trail
  • Performance Evaluations
  • Dashboard
  • Threat Analytics
  • Risk Assessments
  • Policy Management

Pros & Cons

ServiceNow Pros & Cons
Pros
  • Saves time, easy to use and comprehensive features.
Cons
  • One downside is that it requires some time to understand and become proficient in using the tool
  • There is a learning curve involved in fully utilizing its features and functionalities.
Syxsense Pros & Cons
Pros
  • High quality, customizing, and trustworthy.
Cons
  • One drawback I have encountered is the limited ability to reverse remediations
  • It would be beneficial to have more flexibility in undoing or reversing actions taken during the remediation process.

Reviews

ServiceNow Reviews
Top Favorable Review
S
Sebastian
Reviewed on Jul 2, 2021

The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.

Saves time, easy to use

and comprehensive features

Could be more customizable

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.

I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.

One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.

Syxsense Reviews
Top Favorable Review
M
Michael
Reviewed on Jul 2, 2021

I enjoy how well-done the after-sales service is and how well-equipped it is to help you customize the device to your requirements. It is an excellent product that serves our needs quite well.

High quality, customizing, and trustworthy

None

Top Critical Review
J
Joe
Reviewed on Jul 2, 2021

Syxsense plays a crucial role in identifying and resolving vulnerabilities within our system. By using this software, we are able to proactively address security issues and ensure the protection of our environment. It streamlines the vulnerability management process and provides us with peace of mind, knowing that our systems are secure and protected from potential threats."

I appreciate the simplicity of Syxsense when it comes to identifying and resolving security issues within our environment. The ability to click and remediate these issues is a valuable feature that saves time and effort.

One drawback I have encountered is the limited ability to reverse remediations. It would be beneficial to have more flexibility in undoing or reversing actions taken during the remediation process.

Alternatives

ServiceNow Alternatives
8.6
Syxsense Alternatives
8.6
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ServiceNow vs. Syxsense: Detailed Comparison

ServiceNow vs. Syxsense Top Ratings & Reviews: Syxsense

In our rating and review comparison of ServiceNow vs. Syxsense, Syxsense has 14 user reviews and ServiceNow has 16. The average star rating for Syxsense is 4.64 while ServiceNow has an average rating of 4.31. Syxsense has more positive reviews than ServiceNow. Comparing ServiceNow vs. Syxsense reviews, Syxsense has stronger overall reviews.

ServiceNow vs. Syxsense Best Features & Functionality: Syxsense

ServiceNow vs. Syxsense both offer a strong set of features and functionality including Cybersecurity Features, Cybersecurity Protection Types, Reporting & Analytics, Systems/Administrative, Configuration Management, Sync/Refresh, Device Management, Workflow Automation, Compliance Accreditations, Identity and Access Management (IAM), Data Management, Data Migration, Drag-and-Drop Builders/Designers, Reminders/Alerts, Customizable Items, Software Development Lifecycle (SDLC) Integrations, Integration Options, Third-Party Integrations, Supported Technologies, After-Sales Service, Remote Support Features. In our feature comparison of ServiceNow vs. Syxsense, Syxsense offers more of the most popular features and tools than ServiceNow.

ServiceNow vs. Syxsense Best Pricing: Syxsense

In our pricing comparison of ServiceNow vs. Syxsense, Syxsense's pricing starts at 0/month and is more affordable compared to Syxsense's starting cost of 0/month.

ServiceNow vs. Syxsense Best Usability: Syxsense

Our comparison of ServiceNow vs. Syxsense shows that Syxsense scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support. ServiceNow scores higher in ease of admin, but Syxsense has the best scores overall for system usability.

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