In our comparison of ServiceNow vs. Syxsense, Syxsense is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.
Saves time, easy to use
and comprehensive features
Could be more customizable
I enjoy how well-done the after-sales service is and how well-equipped it is to help you customize the device to your requirements. It is an excellent product that serves our needs quite well.
High quality, customizing, and trustworthy
None
The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.
I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.
One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.
Syxsense plays a crucial role in identifying and resolving vulnerabilities within our system. By using this software, we are able to proactively address security issues and ensure the protection of our environment. It streamlines the vulnerability management process and provides us with peace of mind, knowing that our systems are secure and protected from potential threats."
I appreciate the simplicity of Syxsense when it comes to identifying and resolving security issues within our environment. The ability to click and remediate these issues is a valuable feature that saves time and effort.
One drawback I have encountered is the limited ability to reverse remediations. It would be beneficial to have more flexibility in undoing or reversing actions taken during the remediation process.
The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.
Saves time, easy to use
and comprehensive features
Could be more customizable
The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.
I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.
One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.
I enjoy how well-done the after-sales service is and how well-equipped it is to help you customize the device to your requirements. It is an excellent product that serves our needs quite well.
High quality, customizing, and trustworthy
None
Syxsense plays a crucial role in identifying and resolving vulnerabilities within our system. By using this software, we are able to proactively address security issues and ensure the protection of our environment. It streamlines the vulnerability management process and provides us with peace of mind, knowing that our systems are secure and protected from potential threats."
I appreciate the simplicity of Syxsense when it comes to identifying and resolving security issues within our environment. The ability to click and remediate these issues is a valuable feature that saves time and effort.
One drawback I have encountered is the limited ability to reverse remediations. It would be beneficial to have more flexibility in undoing or reversing actions taken during the remediation process.
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In our rating and review comparison of ServiceNow vs. Syxsense, Syxsense has 14 user reviews and ServiceNow has 16. The average star rating for Syxsense is 4.64 while ServiceNow has an average rating of 4.31. Syxsense has more positive reviews than ServiceNow. Comparing ServiceNow vs. Syxsense reviews, Syxsense has stronger overall reviews.
ServiceNow vs. Syxsense both offer a strong set of features and functionality including Systems/Administrative, Configuration Management, Sync/Refresh, Identity and Access Management (IAM), Project Management Features, Help Desk Features, Workflow Automation, Reporting & Analytics, Customer Management, Cybersecurity Features, Supported Technologies, Network Management, Cybersecurity Protection Types, Device Management, Governance, Risk, & Compliance (GRC), Resource Management, Application Management, Event Management, Workforce Optimization, Third-Party Integrations, Customizable Items, Collaboration Tools, After-Sales Service, Software Development Lifecycle (SDLC) Integrations, Content Management, Inventory Management, Chat/IM Management, Portal Types, Appointments/Scheduling, Store/Outlet Management, Business Units/Areas Covered. In our feature comparison of ServiceNow vs. Syxsense, ServiceNow offers more of the most popular features and tools than Syxsense.
In our pricing comparison of ServiceNow vs. Syxsense, Syxsense's pricing starts at N/A/month and is more affordable compared to Syxsense's starting cost of N/A/month.
Our comparison of ServiceNow vs. Syxsense shows that Syxsense scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support. ServiceNow scores higher in ease of admin, but Syxsense has the best scores overall for system usability.
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