SecurityScorecard vs. ServiceNow: Which is Best?

SecurityScorecard vs. ServiceNow: Which is Best?

SecurityScorecard vs. ServiceNow Best Overall: SecurityScorecard

In our comparison of SecurityScorecard vs. ServiceNow, SecurityScorecard is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

SecurityScorecard Quick Info
WH Score:
9.5
Pricing Score:
9.0
Feature Score:
8.8
Usability Score:
8.8
Company Size:All Sizes
Platforms:
ServiceNow Quick Info
WH Score:
8.6
Pricing Score:
7.9
Feature Score:
8.1
Usability Score:
8.0
Company Size:All Sizes
Platforms:

Pricing

SecurityScorecard Pricing
Free
Free
per month
Pro
$400
per month
Business
$1000
per month
Enterprise
Contact Us
ServiceNow Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

SecurityScorecard Features
  • Data Security
  • Network Security
  • Cloud Security
  • Web Security
  • Gateway Security
  • Server Security
  • Wireless Security
  • Attack Surface Monitoring
  • Threat Hunting
  • Threat Intelligence
  • Incident Triage
  • Incident Response & Remediation
  • Penetration Testing
  • Adversary Simulation (Red Teaming)
  • Log Management
ServiceNow Features
  • Data Security
  • Network Security
  • Cloud Security
  • Web Security
  • Gateway Security
  • Server Security
  • Wireless Security
  • Attack Surface Monitoring
  • Threat Hunting
  • Threat Intelligence
  • Incident Triage
  • Incident Response & Remediation
  • Penetration Testing
  • Adversary Simulation (Red Teaming)
  • Log Management

Pros & Cons

SecurityScorecard Pros & Cons
Pros
  • Real-time scoring from multiple sources and score is updated over time to track changes in security posture.
Cons
  • False positives.
ServiceNow Pros & Cons
Pros
  • Saves time, easy to use and comprehensive features.
Cons
  • One downside is that it requires some time to understand and become proficient in using the tool
  • There is a learning curve involved in fully utilizing its features and functionalities.

Reviews

SecurityScorecard Reviews
Top Favorable Review
J
Justine
Reviewed on Jul 2, 2021

Companies can access real-time security scores from Security Scorecard, which is routinely updated to reflect changes to their networks and apps. Customers that wish to initiate discussions about their security posture and buy additional services will find this useful. However, for new businesses, the first discovery phase can last up to 7 days, so a 24-hour-earlier report would be advantageous.

Real-time scoring from multiple sources and score is updated over time to track changes in security posture

Initial discovery can take up to 7 days for new companies, and 24-hour earlier reports would be a useful feature

Top Critical Review
S
Samantha
Reviewed on Jul 2, 2021

Clear and concise security metrics are provided by this software, making it simple for senior management to understand and implement low-hanging security adjustments. Despite the possibility of some false positives as a result of shared cloud resources, the product offers a quick and efficient way to identify security issues and spur change.

Easy to understand, and allows you to push for security changes

False positives

ServiceNow Reviews
Top Favorable Review
S
Sebastian
Reviewed on Jul 2, 2021

The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.

Saves time, easy to use

and comprehensive features

Could be more customizable

Top Critical Review
M
Mary
Reviewed on Jul 2, 2021

The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.

I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.

One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.

Alternatives

SecurityScorecard Alternatives
8.6
ServiceNow Alternatives
8.6
Add to Compare

Add suggested to comparison

SecurityScorecard vs. ServiceNow: Detailed Comparison

SecurityScorecard vs. ServiceNow Top Ratings & Reviews: ServiceNow

In our rating and review comparison of SecurityScorecard vs. ServiceNow, ServiceNow has 16 user reviews and SecurityScorecard has 18. The average star rating for ServiceNow is 4.31 while SecurityScorecard has an average rating of 4.05. ServiceNow has more positive reviews than SecurityScorecard. Comparing SecurityScorecard vs. ServiceNow reviews, ServiceNow has stronger overall reviews.

SecurityScorecard vs. ServiceNow Best Features & Functionality: SecurityScorecard

SecurityScorecard vs. ServiceNow both offer a strong set of features and functionality including Cybersecurity Features, Reporting & Analytics, Governance, Risk, & Compliance (GRC), Identity and Access Management (IAM), Cloud Management, Reminders/Alerts, Systems/Administrative, Customizable Items, Integration Options, Language & Speech, After-Sales Service. In our feature comparison of SecurityScorecard vs. ServiceNow, SecurityScorecard offers more of the most popular features and tools than ServiceNow.

SecurityScorecard vs. ServiceNow Best Pricing: ServiceNow

In our pricing comparison of SecurityScorecard vs. ServiceNow, ServiceNow's pricing starts at N/A/month and is more affordable compared to ServiceNow's starting cost of N/A/month.

SecurityScorecard vs. ServiceNow Best Usability: SecurityScorecard

Our comparison of SecurityScorecard vs. ServiceNow shows that SecurityScorecard scores higher in usability for learning curve, setup & support, quality of support, ease of admin. ServiceNow scores higher in ease of use, meets requirements, but SecurityScorecard has the best scores overall for system usability.

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