RingEX vs. West Telecom: Which is Best? - Wheelhouse

RingEX vs. West Telecom: Which is Best?

RingEX vs. West Telecom Best Overall: RingEX

In our comparison of RingEX vs. West Telecom, RingEX is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

RingEX Quick Info
WH Score:
9.0
Pricing Score:
8.2
Feature Score:
8.3
Usability Score:
8.2
Company Size:All Sizes
Platforms:
West Telecom Quick Info
WH Score:
7.9
Pricing Score:
7.5
Feature Score:
7.3
Usability Score:
7.1
Company Size:All Sizes
Platforms:

Pricing

RingEX Pricing
Core
$20
per user / per month
Advanced
$25
per user / per month
Ultra
$35
per user / per month
West Telecom Pricing
Price Range
Contact Us

* Vendor does not share prices.

Features

RingEX Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • IP PBX
  • Phone Rentals
  • Caller ID
  • Call Waiting
  • Call Forwarding
West Telecom Features
  • Inbound Calling
  • Outbound Calling
  • Local Calling
  • International Calling
  • Three-Way Calling
  • Toll-Free Numbers
  • Vanity Numbers
  • Toll-Free Minutes
  • Softphone
  • IP Fax
  • IP PBX
  • Phone Rentals
  • Caller ID
  • Call Waiting
  • Call Forwarding

Pros & Cons

RingEX Pros & Cons
Pros
  • RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences
  • As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on
  • RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach
  • It also comes with a handy screen-sharing feature which my co-workers and I find very useful
  • I LOVE this program!.
Cons
  • It relies too much on your wi-fi
  • You can only go as far as 3 months for recorded calls.
West Telecom Pros & Cons
Pros
    Cons

      Reviews

      RingEX Reviews
      Top Favorable Review
      D
      David
      Reviewed on Jul 2, 2021

      RingCentral helps us connect with our clients better. It’s a tool that we used daily to ensure that we have proper communication with all of our company personnel from different parts of the world.

      RingCentral plays a vital role in my job as it lets me connect with not just my co-workers from different locations but also our company’s clients via video/telephone conferences. As a company dealing with people from various locations, it’s important for us to have an efficient program that we can rely on. RingCentral fits all of our needs, from its easy to use interface to the set of very useful features, it gives us the opportunity to establish a great connection with any person we want to reach. It also comes with a handy screen-sharing feature which my co-workers and I find very useful. I LOVE this program!

      No complaints so far. RingCentral has been nothing short of amazing.

      Top Critical Review
      M
      Maria
      Reviewed on Jul 2, 2021

      Recorded lines is extremely helpful in my job. Being able to deal with complaints effectively is a big part of a business.

      I love how you can easily pull calls by logging in and look through the logs. It also has a Bluetooth feature, which can be used to transfer calls quickly.You can also set different ring tones for each individual on your phone.

      It relies too much on your wi-fi. You can only go as far as 3 months for recorded calls.

      West Telecom Reviews
      Top Favorable Review

      N/A

      Top Critical Review

      N/A

      Alternatives

      RingEX Alternatives
      West Telecom Alternatives
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      RingEX vs. West Telecom: Detailed Comparison

      RingEX vs. West Telecom Top Ratings & Reviews: RingEX

      In our rating and review comparison of RingEX vs. West Telecom, RingEX has 46 user reviews and West Telecom has 0. The average star rating for RingEX is 4.19 while West Telecom has an average rating of 0.0. RingEX has more positive reviews than West Telecom. Comparing RingEX vs. West Telecom reviews, RingEX has stronger overall reviews.

      RingEX vs. West Telecom Best Features & Functionality: RingEX

      RingEX vs. West Telecom both offer a strong set of features and functionality including Phone System Features, Call Management & Administration, Reporting & Analytics, Recording , Chat/IM Management, Language & Speech, Conferencing Capabilities, Supported Channels, Enhancements & Personalization, Collaboration Tools, File Management, Integration Options, Third-Party Integrations, Microsoft 365, Systems/Administrative, Identity and Access Management (IAM), Cybersecurity Features, After-Sales Service. In our feature comparison of RingEX vs. West Telecom, RingEX offers more of the most popular features and tools than West Telecom.

      RingEX vs. West Telecom Best Pricing: West Telecom

      In our pricing comparison of RingEX vs. West Telecom, West Telecom's pricing starts at N/A/month and is more affordable compared to West Telecom's starting cost of N/A/month.

      RingEX vs. West Telecom Best Usability: RingEX

      Our comparison of RingEX vs. West Telecom shows that RingEX scores higher in usability for ease of use, meets requirements, learning curve, setup & support, quality of support, ease of admin. West Telecom scores higher in , but RingEX has the best scores overall for system usability.

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