In our comparison of Rapid7 Managed Security Services vs. ServiceNow, Rapid7 Managed Security Services is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
Our business has benefited greatly from the services provided by Rapid7 in the areas of vulnerability testing, alert messaging, threat intelligence, risk management, and endpoint security. Assimilation, collection, and reporting of data is made simple and straightforward because to the user interface's ease of use. We may alter the solution to satisfy our particular requirements thanks to Rapid7's customizable solutions.
Simple reporting, easy to use
None
The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.
Saves time, easy to use
and comprehensive features
Could be more customizable
Our business has benefited greatly from the services provided by Rapid7 in the areas of vulnerability testing, alert messaging, threat intelligence, risk management, and endpoint security. Assimilation, collection, and reporting of data is made simple and straightforward because to the user interface's ease of use. We may alter the solution to satisfy our particular requirements thanks to Rapid7's customizable solutions.
Simple reporting, easy to use
None
The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.
I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.
One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.
Our business has benefited greatly from the services provided by Rapid7 in the areas of vulnerability testing, alert messaging, threat intelligence, risk management, and endpoint security. Assimilation, collection, and reporting of data is made simple and straightforward because to the user interface's ease of use. We may alter the solution to satisfy our particular requirements thanks to Rapid7's customizable solutions.
Simple reporting, easy to use
None
Our business has benefited greatly from the services provided by Rapid7 in the areas of vulnerability testing, alert messaging, threat intelligence, risk management, and endpoint security. Assimilation, collection, and reporting of data is made simple and straightforward because to the user interface's ease of use. We may alter the solution to satisfy our particular requirements thanks to Rapid7's customizable solutions.
Simple reporting, easy to use
None
The product is a solution for workflow automation that reduces effort and addresses a range of issues, such as chatbot connections, OCR-equipped self-service kiosks, and more. The product's potential for further customization in certain areas is its lone drawback.
Saves time, easy to use
and comprehensive features
Could be more customizable
The product effectively solves day-to-day issues and facilitates troubleshooting in customer service. It enhances the workflow by providing a comprehensive ticketing system. It seems that you have not encountered any problems so far, indicating its reliability and effectiveness.
I appreciate that it is one of the best tools for effectively addressing day-to-day issues and troubleshooting customer service. It offers flexibility in usage and provides excellent reporting capabilities, enhancing the overall workflow.
One downside is that it requires some time to understand and become proficient in using the tool. There is a learning curve involved in fully utilizing its features and functionalities.
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In our rating and review comparison of Rapid7 Managed Security Services vs. ServiceNow, ServiceNow has 16 user reviews and Rapid7 Managed Security Services has 9. The average star rating for ServiceNow is 4.31 while Rapid7 Managed Security Services has an average rating of 4. ServiceNow has more positive reviews than Rapid7 Managed Security Services. Comparing Rapid7 Managed Security Services vs. ServiceNow reviews, ServiceNow has stronger overall reviews.
Rapid7 Managed Security Services vs. ServiceNow both offer a strong set of features and functionality including Cybersecurity Features, Cybersecurity Protection Types, Reporting & Analytics, Network Management, Systems/Administrative, Application Management, Identity and Access Management (IAM), Workflow Automation, Risk Management, Reminders/Alerts, Software Development Lifecycle (SDLC) Integrations, Compliance Accreditations, After-Sales Service. In our feature comparison of Rapid7 Managed Security Services vs. ServiceNow, Rapid7 Managed Security Services offers more of the most popular features and tools than ServiceNow.
In our pricing comparison of Rapid7 Managed Security Services vs. ServiceNow, ServiceNow's pricing starts at N/A/month and is more affordable compared to ServiceNow's starting cost of N/A/month.
Our comparison of Rapid7 Managed Security Services vs. ServiceNow shows that Rapid7 Managed Security Services scores higher in usability for ease of use, learning curve, ease of admin. ServiceNow scores higher in meets requirements, setup & support, quality of support, but Rapid7 Managed Security Services has the best scores overall for system usability.
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