Practice Fusion vs. eClinicalWorks: Which is Best?

Practice Fusion vs. eClinicalWorks: Which is Best?

Practice Fusion vs. eClinicalWorks Best Overall: eClinicalWorks

In our comparison of Practice Fusion vs. eClinicalWorks, eClinicalWorks is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

Practice Fusion Quick Info
WH Score:
7.9
Pricing Score:
7.5
Feature Score:
7.5
Usability Score:
7.3
Company Size:Small Business, Mid Market
Platforms:
eClinicalWorks Quick Info
WH Score:
9.1
Pricing Score:
8.2
Feature Score:
9.1
Usability Score:
8.4
Company Size:All Sizes
Platforms:

Pricing

Practice Fusion Pricing
Practice Fusion EMR
$149
per user / per month
eClinicalWorks Pricing
EHR Only
$499
per user / per month
EHR with Practice Management
$599
per user / per month

Features

Practice Fusion Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Lab Case Tracking
  • Claim Filing
  • Claim Scrubbing
  • Eligibility Verification
eClinicalWorks Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
  • Treatment Planning
  • Discharge Planning
  • Refills Processing
  • Send to Pharmacy
  • Problem List
  • Allergy List
  • Medication List
  • Laboratory Database
  • Test Ordering
  • Lab Case Tracking
  • Claim Filing
  • Claim Scrubbing
  • Eligibility Verification

Pros & Cons

Practice Fusion Pros & Cons
Pros
  • Reading the interface is simple, navigating landing pages is easy, getting via menus is simple, and colors pop.
Cons
  • Client support is terrible, setting up and using e-prescribe is not possible, client service were unreachable after cancellation (upon dislike) of the prescription during the first year which is under contract.
eClinicalWorks Pros & Cons
Pros
  • It is adaptable, dependable, using it is simple, it has additional features, and client support is good.
Cons
  • Terrible support-extremely slow response
  • Bugs are all over the software and very minimal processes (if any) were thought through.

Reviews

Practice Fusion Reviews
Top Favorable Review
W
William
Reviewed on Jul 2, 2021

We moved to a disparate software set as there were multiple extraneous features not applicable to our practice while we searched for software to store printable SOAP charts and digital medical records for our medical massage therapy patients.

Reading the interface is simple, navigating landing pages is easy, getting via menus is simple, and colors pop.

For our practice, it was inappropriate or helpful.

Top Critical Review
J
James
Reviewed on Jul 2, 2021

At the beginning is only when I managed to contact client service. I never managed to get aid setting up my e-prescribing after signing the year contract. When paying for the monthly fee, I wasn’t able to use it for the whole year.

Signing the contract was eased and made friendly as it’s among the cheaper solutions.

Client support is terrible, setting up and using e-prescribe is not possible, client service were unreachable after cancellation (upon dislike) of the prescription during the first year which is under contract.

eClinicalWorks Reviews
Top Favorable Review
A
Angela
Reviewed on Jul 2, 2021

It is adaptable, dependable, using it is simple, it has additional features, and client support is good

Very expensive.

Top Critical Review
W
William
Reviewed on Jul 2, 2021

By the time of going live, plenty of installation work remained forcing us to postpone the process by two months. After going live and using it for one year, most of our patients leave as it is full of bugs. Overall, the experience of patients has become very confusing and horrible. It is full of incorrect reminders and its portal is glitched. Investing in this software will cost you your money and patients.

It has many useful features, and if everything really functioned well, it would be extremely simple and customizable to use.

Terrible support-extremely slow response. Bugs are all over the software and very minimal processes (if any) were thought through.

Alternatives

Practice Fusion Alternatives
9.0
eClinicalWorks Alternatives
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Practice Fusion vs. eClinicalWorks: Detailed Comparison

Practice Fusion vs. eClinicalWorks Top Ratings & Reviews: Practice Fusion

In our rating and review comparison of Practice Fusion vs. eClinicalWorks, Practice Fusion has 27 user reviews and eClinicalWorks has 69. The average star rating for Practice Fusion is 3.59 while eClinicalWorks has an average rating of 3.40. Practice Fusion has more positive reviews than eClinicalWorks. Comparing Practice Fusion vs. eClinicalWorks reviews, Practice Fusion has stronger overall reviews.

Practice Fusion vs. eClinicalWorks Best Features & Functionality: eClinicalWorks

Practice Fusion vs. eClinicalWorks both offer a strong set of features and functionality including Medical Practice Management Features, Patient Management, eRX, Medical Charting, Insurance Claim Management, Accounting Features, Cash Flow Management, Portal Types, Language & Speech, Collaboration Tools, File Management, Appointments/Scheduling, Reminders/Alerts, Workflow Automation, Reporting & Analytics, Sync/Refresh, Disaster Recovery, After-Sales Service. In our feature comparison of Practice Fusion vs. eClinicalWorks, eClinicalWorks offers more of the most popular features and tools than Practice Fusion.

Practice Fusion vs. eClinicalWorks Best Pricing: Practice Fusion

In our pricing comparison of Practice Fusion vs. eClinicalWorks, Practice Fusion's pricing starts at $149/month and is more affordable compared to eClinicalWorks's starting cost of $499/month.

Practice Fusion vs. eClinicalWorks Best Usability: eClinicalWorks

Our comparison of Practice Fusion vs. eClinicalWorks shows that eClinicalWorks scores higher in usability for ease of use, learning curve, setup & support, quality of support, ease of admin. Practice Fusion scores higher in meets requirements, but eClinicalWorks has the best scores overall for system usability.

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