Practice Fusion is a totally cloud-based practice management solution that is completely free to use for any size of clinical practice. There are no limits on the numbers of physicians, the numbers of e-prescriptions or the patient records that can be maintained by the system. In fact, there is no paid model of the solution at all. The solution is rated very high in terms of its completeness, ease of use and integration with labs and pharmacies. More than 112,000 medical professionals use the solution and it has over 111 million patient records to date.
The solution has an innovative ‘live in five’ program that brings new practices onto the platform in a matter of minutes. The solution is also certified for Meaningful Use and provides clinics with comprehensive on-line support to achieve meaningful use attestation and benefits.
E-prescription modules are comprehensive and check drug to drug and drug to allergy interactions for patients even as the prescription is being created. The system keeps track of frequently prescribed medications and saves patients money by performing formulary and eligibility checks automatically. The patient portal is comprehensive and saves time - both for patients who can enter their data from home and for clinical staff who do not have to scan and enter patient data manually.
Practice Fusion makes money through its partnerships with enterprise clients and by supporting expert care coordination. Practice Fusion also provides its enterprise clients critical data insights and promotional communication. Obviously, the larger the user base, the more meaningful critical data insights can be.
My encounter with Practice Fusion left a sour taste, mostly due to a subpar customer service experience that overshadowed the potential benefits of the product.
My experience with this software, while offering a centralized repository for patient records, has been nuanced, particularly from the perspective of a biller.
The Average Wheelhouse score for the Electronic Medical Records category is 8.6
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