8 reviews
WH Score

athenaClinicals Overview

What is athenaClinicals?

Athenahealth EHR is a cloud based solution that has received very high grades in usability. The solution is kept constantly updated and due to its cloud based hosting, users are assured of always using the latest version of the solution without having to maintain or upgrade the software. Best practice guidelines for specialty operations are built directly into the solution, helping physicians save time when it is really critical. The solution also automates a large number of routine administrative tasks to minimize manual overhead.  It supports secure sharing of text messages, images and charts between clinicians and improves collaboration and patient care.  The messaging system is HIPAA compliant and makes it easy for over a million clinicians to communicate with each other.

Key Features

The Athenahealth EHR system guarantees clinics will receive the Federal Stimulus with the solution and in case a clinic does not get the Federal Stimulus Reimbursement (in the year when the clinic first qualifies to do so), Athenahealth EHR will refund the entire fees it has received from the clinic for up to six months.

As a clinician uses the solution to manage a patient session, the software works in the background to update information available with the system. As diagnostic details are entered, ICD 10 code options are narrowed and finalized, leading to an improvement in patient throughput.

Many clinical practices receive a large number of faxes which are often manually entered and linked to individual patient records for upload into the database. Athenahealth EHR greatly reduces this overhead by receiving faxes electronically and automating the process of linking records.

Athenahealth knows that clinicians need streamlined communication to make healthcare the most efficient for the practice as well as for patients.  So they offer instant messaging features and standard text messages to meet this need. Since patient data privacy is paramount, the solution comes with a HIPAA compliant secure message platform that allows for the transmission of text and images with complete confidence.  Clinics can also define teams and groups for messaging in advance so that collaboration is fast and accurate.

More accurate documentation has led to an improvement in collections and a large reduction in the number of days accounts receivable are overdue.  With AthenaHealth EHR, collections can go up by up to 6% and outstanding days due reduce by up to 32%. 

Company:Athenahealth, Inc

athenaClinicals Recent Reviews

Reviewed on 16 October 2023

Simplifying Patient Chart Management

Clinicals has significantly improved our ability to navigate patient charts and doctor's notes, simplifying our daily tasks and enhancing patient communication.

  • Streamlining the management of patient charts and information, offering a stress-free and efficient platform for communication with patients.
  • None.

Reviewed on 11 October 2023

Disappointing Billing Experience

Based on my experience, I would strongly advise against using AthenaOne for billing purposes. Be prepared to face significant challenges, especially if you're expecting a hassle-free billing process. It's essential to carefully evaluate and consider alternatives before committing to this platform.

  • The EMR portion of AthenaOne falls somewhere in the middle - not exceptional, but not terrible either.
  • The billing process is governed by a software program rather than experienced billers, resulting in unresolved charges until they are no longer valid
  • The customer support experience was subpar as well
  • Athena's assurance of a seamless data migration process in case of termination was not upheld
  • I'm still waiting for the "termination team" to be assigned, despite notifying them of my intent to leave three months ago.

athenaClinicals Pricing

athenaClinicals EMR
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athenaClinicals Pricing Details

athenaClinicals Key Features

Medical Practice Management Features
  • Electronic Medical Records (EMR)
  • Procedure Codes
Patient Management
  • Treatment Planning
  • Discharge Planning
  • Transition Care Management (TCM)
  • Patient Education Tools
  • Refills Processing
  • Send to Pharmacy
athenaClinicals Features Details

athenaClinicals Wheelhouse Score

What is this?

The Average Wheelhouse score for the Electronic Medical Records category is 8.6

athenaClinicals Scores

  • Ease of Use
  • Meets Requirements
  • Learning Curve
  • Quality of Support
  • Ease of Admin

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