In our comparison of PipelineDeals CRM vs. Zendesk Suite, PipelineDeals CRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
The product has helped me stay on top of my potential clients in an effective way, allowing me to establish myself as the best in my business. It has provided me with the necessary tools to better manage my sales pipeline and optimize my sales process."
I appreciate how easy it is to use and how it helps me stay organized by centralizing all my communications in one place, allowing me to better manage my day-to-day activities.
However, I have some reservations about recent changes made to the system.
After adopting Zendesk, I found myself more productive and active. Price is affordable and the user interface is awesome.
Customer service is a bit slow. Customization features are also very limited.
Highly recommend as a CRM for managing leads to closed sales.
User-friendly interface and smooth lead and deal management.
The connection with MS Outlook is unreliable, which is frustrating when juggling multiple calendars and tasks.
It allows us to tell the ticket number that how much time it takes to entertain his query.
The pop-ups get lost with the use of multiple tabs.
The product has helped me stay on top of my potential clients in an effective way, allowing me to establish myself as the best in my business. It has provided me with the necessary tools to better manage my sales pipeline and optimize my sales process."
I appreciate how easy it is to use and how it helps me stay organized by centralizing all my communications in one place, allowing me to better manage my day-to-day activities.
However, I have some reservations about recent changes made to the system.
Highly recommend as a CRM for managing leads to closed sales.
User-friendly interface and smooth lead and deal management.
The connection with MS Outlook is unreliable, which is frustrating when juggling multiple calendars and tasks.
After adopting Zendesk, I found myself more productive and active. Price is affordable and the user interface is awesome.
Customer service is a bit slow. Customization features are also very limited.
It allows us to tell the ticket number that how much time it takes to entertain his query.
The pop-ups get lost with the use of multiple tabs.
Add suggested to comparison
In our rating and review comparison of PipelineDeals CRM vs. Zendesk Suite, Zendesk Suite has 388 user reviews and PipelineDeals CRM has 45. The average star rating for Zendesk Suite is 4.50 while PipelineDeals CRM has an average rating of 4.42. Zendesk Suite has more positive reviews than PipelineDeals CRM. Comparing PipelineDeals CRM vs. Zendesk Suite reviews, Zendesk Suite has stronger overall reviews.
PipelineDeals CRM vs. Zendesk Suite both offer a strong set of features and functionality including Customer Management, Campaign Types, Reporting & Analytics, Customizable Items, File Management, Workflow Automation, Systems/Administrative, Data Migration, Identity and Access Management (IAM), Supported Technologies. In our feature comparison of PipelineDeals CRM vs. Zendesk Suite, PipelineDeals CRM offers more of the most popular features and tools than Zendesk Suite.
In our pricing comparison of PipelineDeals CRM vs. Zendesk Suite, PipelineDeals CRM's pricing starts at $25/month and is more affordable compared to Zendesk Suite's starting cost of $49/month.
Our comparison of PipelineDeals CRM vs. Zendesk Suite shows that PipelineDeals CRM scores higher in usability for ease of use, meets requirements, setup & support, quality of support. Zendesk Suite scores higher in learning curve, ease of admin, but PipelineDeals CRM has the best scores overall for system usability.
Get your personalized recommendations now.
