PipelineDeals CRM vs. Verint: Which is Best? - Wheelhouse

PipelineDeals CRM vs. Verint: Which is Best?

PipelineDeals CRM vs. Verint Best Overall: PipelineDeals CRM

In our comparison of PipelineDeals CRM vs. Verint, PipelineDeals CRM is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

PipelineDeals CRM Quick Info
WH Score:
8.7
Pricing Score:
8.2
Feature Score:
8.0
Usability Score:
8.2
Company Size:All Sizes
Platforms:
Verint Quick Info
WH Score:
7.9
Pricing Score:
7.3
Feature Score:
7.6
Usability Score:
7.4
Company Size:All Sizes
Platforms:

Pricing

PipelineDeals CRM Pricing

N/A

Verint Pricing
Price Range
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* Vendor does not share prices.

Features

PipelineDeals CRM Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Chatbots
  • Drip Campaigns
  • Forecasting
  • Progress Reports
  • Performance Evaluations
  • Dashboard
  • Activity Log
  • Email Reports
  • 360° Customer View
  • Customer/Client Portal
Verint Features
  • Customer Profiling
  • Case Management
  • Pipeline Management
  • Deal Management
  • Account Management
  • Chatbots
  • Drip Campaigns
  • Forecasting
  • Progress Reports
  • Performance Evaluations
  • Dashboard
  • Activity Log
  • Email Reports
  • 360° Customer View
  • Customer/Client Portal

Pros & Cons

PipelineDeals CRM Pros & Cons
Pros
  • I appreciate how easy it is to use and how it helps me stay organized by centralizing all my communications in one place, allowing me to better manage my day-to-day activities.
Cons
  • The connection with MS Outlook is unreliable, which is frustrating when juggling multiple calendars and tasks.
Verint Pros & Cons
Pros
    Cons
    • Inability of Verint WFM Pro to maintain static schedules without manual intervention.

    Reviews

    PipelineDeals CRM Reviews
    Top Favorable Review
    B
    Betty
    Reviewed on Jul 2, 2021

    The product has helped me stay on top of my potential clients in an effective way, allowing me to establish myself as the best in my business. It has provided me with the necessary tools to better manage my sales pipeline and optimize my sales process."

    I appreciate how easy it is to use and how it helps me stay organized by centralizing all my communications in one place, allowing me to better manage my day-to-day activities.

    However, I have some reservations about recent changes made to the system.

    Top Critical Review
    R
    Ralph
    Reviewed on Jul 2, 2021

    Highly recommend as a CRM for managing leads to closed sales.

    User-friendly interface and smooth lead and deal management.

    The connection with MS Outlook is unreliable, which is frustrating when juggling multiple calendars and tasks.

    Verint Reviews
    Top Favorable Review
    M
    Morris
    Reviewed on Jul 2, 2021

    Workforce management is a snap with this tool's excellent scheduling and queue analysis tools. Its incredibly easy to use nature is a big plus. On the other hand, the high cost may be a deal breaker. Furthermore, putting new ideas into practice can be very difficult.

    Top Critical Review
    J
    Jorge
    Reviewed on Jul 2, 2021

    It's brought us precision, saved us time, enhanced communication, and allowed us to make the most of our workforce allocation, even in areas we previously struggled with. The support from the WFM Pro team has been invaluable and continues to be as we expand and adapt.

    The support from the WFM Pro team has been invaluable and continues to be as we expand and adapt.

    Inability of Verint WFM Pro to maintain static schedules without manual intervention.

    Alternatives

    PipelineDeals CRM Alternatives
    8.8
    8.6
    Verint Alternatives
    8.8
    8.6
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    PipelineDeals CRM vs. Verint: Detailed Comparison

    PipelineDeals CRM vs. Verint Top Ratings & Reviews: PipelineDeals CRM

    In our rating and review comparison of PipelineDeals CRM vs. Verint, PipelineDeals CRM has 45 user reviews and Verint has 14. The average star rating for PipelineDeals CRM is 4.42 while Verint has an average rating of 4.21. PipelineDeals CRM has more positive reviews than Verint. Comparing PipelineDeals CRM vs. Verint reviews, PipelineDeals CRM has stronger overall reviews.

    PipelineDeals CRM vs. Verint Best Features & Functionality: PipelineDeals CRM

    PipelineDeals CRM vs. Verint both offer a strong set of features and functionality including Customer Management, Campaign Types, Reporting & Analytics, Customizable Items, File Management, Workflow Automation, Systems/Administrative, Data Migration, Identity and Access Management (IAM), Supported Technologies. In our feature comparison of PipelineDeals CRM vs. Verint, PipelineDeals CRM offers more of the most popular features and tools than Verint.

    PipelineDeals CRM vs. Verint Best Pricing: Verint

    In our pricing comparison of PipelineDeals CRM vs. Verint, Verint's pricing starts at 0/month and is more affordable compared to Verint's starting cost of 0/month.

    PipelineDeals CRM vs. Verint Best Usability: PipelineDeals CRM

    Our comparison of PipelineDeals CRM vs. Verint shows that PipelineDeals CRM scores higher in usability for ease of use, meets requirements, learning curve, setup & support, ease of admin. Verint scores higher in quality of support, but PipelineDeals CRM has the best scores overall for system usability.

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