In our comparison of NinjaOne vs. ScreenMeet, NinjaOne is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.
* Vendor does not share prices.
* Vendor does not share prices.
I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.
None
Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,
the Sydney office is not responding to phone calls, SMS verification is not working.
I have nothing negative to say. The application is easy to use and always reliable.
Stable connectivity, bug free
Using a name-based link system instead of a number-based link system
With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.
Single panel, health status control and antivirus protection
No spanish inclusion
With ScreenMeet, our support tasks have become much simpler, leading to enhanced productivity and better customer satisfaction. The platform's beneficial features have contributed to a smoother support experience overall.
Impressive video calling feature. Assigning and status features are incredibly helpful, ensuring a seamless workflow and efficient task management.
I'm really dissatisfied with Ninja's general customer service. Their response times are appalling and they provide very little support. I tried contacting them via SMS verification as well, but it didn't work. You may have to wait a while if you require Ninja's help. It is unacceptable if they communicate poorly and lack urgency.
None
Major issues are not being fixed promptly and are being dragged out, there is a lack of support from Ninja,
the Sydney office is not responding to phone calls, SMS verification is not working.
With the help of this software, we can manage team health, IT assets, and security from a single, centralized platform, which helps us anticipate problems and give better support. Two important features are the extensive inventory and antiviral software. Nonetheless, more Spanish-language materials and documentation would improve accessibility and encourage more in-depth investigation of the platform's features.
Single panel, health status control and antivirus protection
No spanish inclusion
I have nothing negative to say. The application is easy to use and always reliable.
Stable connectivity, bug free
Using a name-based link system instead of a number-based link system
With ScreenMeet, our support tasks have become much simpler, leading to enhanced productivity and better customer satisfaction. The platform's beneficial features have contributed to a smoother support experience overall.
Impressive video calling feature. Assigning and status features are incredibly helpful, ensuring a seamless workflow and efficient task management.
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In our rating and review comparison of NinjaOne vs. ScreenMeet, ScreenMeet has 11 user reviews and NinjaOne has 35. The average star rating for ScreenMeet is 4.72 while NinjaOne has an average rating of 4.62. ScreenMeet has more positive reviews than NinjaOne. Comparing NinjaOne vs. ScreenMeet reviews, ScreenMeet has stronger overall reviews.
NinjaOne vs. ScreenMeet both offer a strong set of features and functionality including Systems/Administrative, Identity and Access Management (IAM), Remote Support Features, Workflow Automation, Reporting & Analytics, Recording , Help Desk Features, Cybersecurity Features, Network Management, Incident Management, Device Management, Conferencing Capabilities, File Management, Collaboration Tools, Reminders/Alerts, Appointments/Scheduling, Third-Party Integrations, Integration Options, After-Sales Service, Cybersecurity Protection Types, Chat/IM Management. In our feature comparison of NinjaOne vs. ScreenMeet, NinjaOne offers more of the most popular features and tools than ScreenMeet.
In our pricing comparison of NinjaOne vs. ScreenMeet, ScreenMeet's pricing starts at N/A/month and is more affordable compared to ScreenMeet's starting cost of N/A/month.
Our comparison of NinjaOne vs. ScreenMeet shows that NinjaOne scores higher in usability for quality of support. ScreenMeet scores higher in ease of use, meets requirements, learning curve, setup & support, ease of admin, but NinjaOne has the best scores overall for system usability.
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