N-able Take Control vs. Pulseway: Which is Best?

N-able Take Control vs. Pulseway: Which is Best?

N-able Take Control vs. Pulseway Best Overall: N-able Take Control

In our comparison of N-able Take Control vs. Pulseway, N-able Take Control is the best option with a higher overall Wheelhouse Score. Wheelhouse Score uses a combination of feature and pricing comparison data, average user ratings, and editorial reviews to score software vendors on a scale of 1-10.

Quick Info

N-able Take Control Quick Info
WH Score:
9.0
Pricing Score:
8.8
Feature Score:
9.0
Usability Score:
8.5
Company Size:Mid Market, Large Market
Platforms:
Pulseway Quick Info
WH Score:
8.9
Pricing Score:
8.3
Feature Score:
8.2
Usability Score:
8.2
Company Size:All Sizes
Platforms:

Pricing

N-able Take Control Pricing
Take Control
$25.5
per user / per month
Take Control Plus
$48
per user / per month
Pulseway Pricing
Pulseway RMM Software
$22
per month

Features

N-able Take Control Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens
Pulseway Features
  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens

Pros & Cons

N-able Take Control Pros & Cons
Pros
  • Easy connection to clients and the ability to see who is logged in and their location on our network.
Cons
  • The chat function in Take Control has several drawbacks
  • The UI is unattractive, and there is no option to initiate a chat on your own
  • You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.
Pulseway Pros & Cons
Pros
  • Easy to deploy, remote management and budget friendly.
Cons
  • Limited reporting templates.

Reviews

N-able Take Control Reviews
Top Favorable Review
J
Jacquelyn
Reviewed on Jul 2, 2021

Helps us to make remote connections, and also see who is currently online.

Easy connection to clients and the ability to see who is logged in and their location on our network.

I am currently experiencing an issue where I cannot see chrome screens and some windows screen areas. This problem has occurred on two Windows 10 laptops, one running version 1903 and the other running version 1909. I plan to contact support for assistance.

Top Critical Review
R
Ramona
Reviewed on Jul 2, 2021

Take Control gets the job done, but it falls short in some aspects. It is advisable to use an additional form of communication alongside this client, and the user interface could be more user-friendly.

Take Control offers a quick and stable remote connection, and the alert for incoming connections in the form of a pop-up window at the center of the screen is highly convenient for receiving prompt assistance.

The chat function in Take Control has several drawbacks. The UI is unattractive, and there is no option to initiate a chat on your own. You can only start chatting after receiving a message from support, and the buttons for showing/hiding the chat are not easily visible.

Pulseway Reviews
Top Favorable Review
S
Sidney
Reviewed on Jul 2, 2021

I've been using this product for many years. I initially used it just to remotely monitor servers. Since then, I've increased my usage of the platform to include monitoring workstations, which has helped improve my ability to manage patch installations for OS and third-party apps. Using the interface has been excellent and dependable as always. It is quite simple to install, configure, and deploy the software.

Easy to deploy, remote management and budget friendly

Limited reporting templates

Top Critical Review
S
Sidney
Reviewed on Jul 2, 2021

I've been using this product for many years. I initially used it just to remotely monitor servers. Since then, I've increased my usage of the platform to include monitoring workstations, which has helped improve my ability to manage patch installations for OS and third-party apps. Using the interface has been excellent and dependable as always. It is quite simple to install, configure, and deploy the software.

Easy to deploy, remote management and budget friendly

Limited reporting templates

Alternatives

N-able Take Control Alternatives
Pulseway Alternatives
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N-able Take Control vs. Pulseway: Detailed Comparison

N-able Take Control vs. Pulseway Top Ratings & Reviews: Pulseway

In our rating and review comparison of N-able Take Control vs. Pulseway, Pulseway has 38 user reviews and N-able Take Control has 8. The average star rating for Pulseway is 4.71 while N-able Take Control has an average rating of 4.5. Pulseway has more positive reviews than N-able Take Control. Comparing N-able Take Control vs. Pulseway reviews, Pulseway has stronger overall reviews.

N-able Take Control vs. Pulseway Best Features & Functionality: N-able Take Control

N-able Take Control vs. Pulseway both offer a strong set of features and functionality including Remote Support Features, Conferencing Capabilities, Systems/Administrative, Reporting & Analytics, Recording , Compliance Accreditations, Chat/IM Management, Device Management, Collaboration Tools, Document Management, Drag-and-Drop Builders/Designers, Report Management, Language & Speech, Customizable Items, Identity and Access Management (IAM), Cybersecurity Features, Reminders/Alerts, Appointments/Scheduling, After-Sales Service. In our feature comparison of N-able Take Control vs. Pulseway, N-able Take Control offers more of the most popular features and tools than Pulseway.

N-able Take Control vs. Pulseway Best Pricing: Pulseway

In our pricing comparison of N-able Take Control vs. Pulseway, Pulseway's pricing starts at $22/month and is more affordable compared to N-able Take Control's starting cost of $25.5/month.

N-able Take Control vs. Pulseway Best Usability: N-able Take Control

Our comparison of N-able Take Control vs. Pulseway shows that N-able Take Control scores higher in usability for ease of use, meets requirements, quality of support. Pulseway scores higher in learning curve, setup & support, ease of admin, but N-able Take Control has the best scores overall for system usability.

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