N-able Take Control
N-able Take Control
8 reviews
WH Score

N-able Take Control Overview

What is N-able Take Control?

N-able™ Take Control is a powerful and user-friendly remote support and access tool designed to empower IT professionals to deliver efficient and effective support to their clients. Here are the key features that make N-able™ Take Control stand out: 

  • Streamlined Remote Support: Connect to client devices quickly and easily, simplifying the remote support process for technicians.
  • Intuitive Interface: Navigate and use the platform effortlessly with its clean and user-friendly interface, ensuring a seamless user experience.
  • Robust Security: Advanced encryption and authentication protocols are used to ensure secure remote connections and protect against unauthorized access.
  • Powerful File Transfer: Share files and documents seamlessly with clients during remote support sessions using the platform's efficient file transfer tool.
  • Real-time Chat: Communicate with clients in real-time through the built-in chat tool, enabling quick and effective support.
  • Advanced Authentication: Ensure secure access with advanced authentication methods, enhancing the overall security of remote sessions.
  • Centralized Dashboard: Access all key features and functions from a centralized dashboard, simplifying workflow and increasing productivity.
  • Customizable Branding: Customize the platform's appearance to align with your brand, delivering clients a consistent and professional experience.
  • Session Recording: Record remote support sessions for auditing, training, or documentation purposes, ensuring transparency and accountability.
  • Multi-platform Support: Connect to client devices across various platforms, including Windows, Mac, and Linux, ensuring compatibility and flexibility.

N-able™ Take Control is an indispensable tool for IT professionals seeking to provide top-notch remote support. With its user-friendly interface, robust security measures, and powerful features, N-able™ Take Control enhances efficiency, delivers exceptional support, and ensures client satisfaction.

Company:N-able Technologies Ltd.
Categories:Remote Support

N-able Take Control Recent Reviews

Reviewed on 9 June 2023

Works for me!

Helps us to make remote connections, and also see who is currently online.

  • Easy connection to clients and the ability to see who is logged in and their location on our network.
  • I am currently experiencing an issue where I cannot see chrome screens and some windows screen areas
  • This problem has occurred on two Windows 10 laptops, one running version 1903 and the other running version 1909
  • I plan to contact support for assistance.

Reviewed on 9 June 2023

Quick & affordable

I have not encountered any significant issues with the software. The support team has been responsive and helpful, providing timely assistance when needed.

  • Take Control stands out by effectively operating on both PC and Mac systems, unlike some other applications
  • The console is user-friendly, and it even offers a portable USB version for convenience on the go
  • The subscription model covering per technician instead of per node enables small teams to be highly versatile at affordable monthly rates.
  • One limitation of Take Control is the lack of rebranding options
  • Unlike our other platforms and service options, Take Control does not offer a rebranding scheme
  • We primarily use it as a backup connection in case our primary RMM remote encounters any issues.

N-able Take Control Pricing

Take Control
per user / per month
N-able Take Control Pricing Details

N-able Take Control Key Features

Remote Support Features

  • Screen Sharing
  • Camera Sharing
  • Keyboard/Mouse Sharing
  • Attended Access
  • Unattended Access
  • Remote Session Control
  • Multi-Agent Sessions
  • Multi-Session Handling
  • Session Pausing
  • Session Continuation
  • Session Transfer
  • Session Sharing
  • Session Shadowing
  • Co-Browsing
  • Swap Screens
  • Sound Capture
  • Remote Printing
  • Screen Blanking
  • Screen Locking
  • Script Library
  • Remote Wake
  • Idle Session Timeout
  • Reboot and Reconnect
  • Lock On Disconnect
  • Prevent System Sleep/Lock/Disconnect
  • Power Management

Conferencing Capabilities

  • Audio Conferencing

Chat/IM Management

  • Group Chat
  • Private Chat
N-able Take Control Features Details

N-able Take Control Media

N-able Take Control Videos

N-able Take Control Wheelhouse Score

What is this?

The Average Wheelhouse score for the Remote Support category is 8.7

N-able Take Control User Scores

  • Ease of Use
  • Meets Requirements
  • Quality of Support
  • Ease of Admin

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